Office Associate

4 weeks ago

bangalore, India Tata Consultancy Services Full time
Role :: Office 365 SME/Adminstrator
EXperience:: 6 to 8
Location:: Bangalore
Job Description::
Managing complete Microsoft 365 Environment
- Support Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Office Suite, M365 Security, Exchange Hybrid Server.
- A strong understanding of these products is a must.
- Develop and document best practices for supporting the Office 365 services.
- Monitor the Office 365 tenants, identify new features, service deprecations.
- Announce the arrival of new features and describe how to use them in ways that all users can understand and present to customers.
- Write and maintain custom scripts (PowerShell) to remediate issues to support users, and various automations.
- Managing email gateway, email security features like SPF, DKIM, DMARC.
- Clear understanding of M365 licensing models and management licensing and automations.
- Facilitates Office 365 migration with the client.
- Manage Teams, Teams telephony and teams’ devices.
- Manage Active Directory, Azure Active Directory and Directory sync services.
- Manage App registrations in Azure and API permissions.
- Must have Skills:Experience in combination of O365, Active Directory or other cloud-based system.
- Clear understanding of O365 Suite and environment.
- Clear understanding of O365 capabilities, plans, service descriptions and features.
- Experience in managing Active Directory, Azure Active Directory, AD Connect (Directory synchronization).
- Clear Understanding of security and compliance feature of M365 platform (Defender, Information protection, DLP, Conditional access etc.)
- Managing email gateways.
- Understanding of DNS.
- Experience with POP/IMAP/SMTP
- Experience with managing Microsoft Exchange Servers.
- Knowledge on Teams, Teams telephony and Teams device management.
- Demonstrated problem-solving skills including identification of issues, obstacles and opportunities and development and implementation of effective solutions
- Excellent written& oral communication and interpersonal skills
- Strong analytical and reporting
- Team and time management.
- Passionate about delivering the ultimate customer experience.
- Any certifications on M365 platform (e.g., Exchange online, Teams, SharePoint Administrations, Security, and compliance features).
- Any certifications on Azure.
- Flexible to work in Central European Time (CET) business hours.
- Ready to work in Bangalore location.
- Work from office.

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