Office Associate
4 weeks ago
Role :: Office 365 SME/Adminstrator
EXperience:: 6 to 8
Location:: Bangalore
Job Description::
Managing complete Microsoft 365 Environment
Support Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Office Suite, M365 Security, Exchange Hybrid Server.
A strong understanding of these products is a must.
Develop and document best practices for supporting the Office 365 services.
Monitor the Office 365 tenants, identify new features, service deprecations.
Announce the arrival of new features and describe how to use them in ways that all users can understand and present to customers.
Write and maintain custom scripts (PowerShell) to remediate issues to support users, and various automations.
Managing email gateway, email security features like SPF, DKIM, DMARC.
Clear understanding of M365 licensing models and management licensing and automations.
Facilitates Office 365 migration with the client.
Manage Teams, Teams telephony and teams’ devices.
Manage Active Directory, Azure Active Directory and Directory sync services.
Manage App registrations in Azure and API permissions.
Must have Skills: Experience in combination of O365, Active Directory or other cloud-based system.
Clear understanding of O365 Suite and environment.
Clear understanding of O365 capabilities, plans, service descriptions and features.
Experience in managing Active Directory, Azure Active Directory, AD Connect (Directory synchronization).
Clear Understanding of security and compliance feature of M365 platform (Defender, Information protection, DLP, Conditional access etc.)
Managing email gateways.
Understanding of DNS.
Experience with POP/IMAP/SMTP
Experience with managing Microsoft Exchange Servers.
Knowledge on Teams, Teams telephony and Teams device management.
Demonstrated problem-solving skills including identification of issues, obstacles and opportunities and development and implementation of effective solutions
Excellent written& oral communication and interpersonal skills
Strong analytical and reporting
Team and time management.
Passionate about delivering the ultimate customer experience.
Any certifications on M365 platform (e.g., Exchange online, Teams, SharePoint Administrations, Security, and compliance features).
Any certifications on Azure.
Flexible to work in Central European Time (CET) business hours.
Ready to work in Bangalore location.
Work from office.
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