Junior International Telecaller

1 day ago

Pune, India Way2cloud Full time

Job Title: Junior Telecaller - US Doctor's Care Coordinator

Location: Pune (Hybrid)

Job Type :Full-time (Hybrid)

Company Description:

Way2Cloud is a dynamic healthcare services provider dedicated to facilitating seamless patient care experiences. We specialize in assisting US doctor's offices in managing appointment scheduling and patient balances. Our team of telecallers plays a pivotal role in ensuring efficient patient engagement and satisfaction.

Job Description:

As a Telecaller at Way2Cloud, you will be responsible for communicating with US doctor's offices to schedule patient appointments and collect pending balances. You will work closely with healthcare professionals to ensure a smooth and organized process, contributing to enhanced patient satisfaction and operational efficiency.

Key Responsibilities

1. Appointment Scheduling: Coordinate with US doctor's offices to schedule patient appointments based on availability and patient preferences.

2. Patient Engagement: Communicate effectively with patients to confirm appointments and provide necessary information regarding upcoming visits.

3. Pending Balance Collection: Follow up with patients regarding outstanding balances, providing assistance in

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