Sr Manager

3 weeks ago


mumbai, India Wellbeing Nutrition Full time

About the Role: Join Wellbeing Nutrition as Senior Manager for our D2C, B2C and B2B Logistics Operations You'll oversee logistics efficiency, manage a diverse team, and implement strategies to ensure superlative customer experience for D/B2C customers, General Trade and Modern trade for Pan India. The role offers immense exposure and learning opportunitiesQualifications:Bachelor’s/Master's degree in Logistics, Supply Chain, or related field8+ years of experience in logistics operations or logistics managementStrong leadership & analytical skillsStrong ownership and bias for action to drive superlative customer experience Key responsibilities:Operations oversight: Manage daily middle and last mile operations with 3PL, ensuring timely and accurate deliveriesManage logistics operations for FBA (Fulfilled by Amazon), FBF (Fulfilled by Flipkart) & multiple MarketplacesWork closely with logistics service providers for D2C, B2C and B2B logistics (Online, offline, General trade, Modern trade, Q commerce like Blinkit, Swiggy, Nykaa etc)Team management: Lead, Motivate and Train the team to meet performance standards and achieve targetsPerformance analysis: Deep dive & working with data, Monitor and analyse KPIs to improve operational efficienciesStakeholder coordination and customer obsessionProcess optimization to consistently raise the bar


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