Assistant Manager
2 weeks ago
Role Description: We are seeking a dynamic Assistant Manager for CRM & Retention to join our Retention Marketing team. This role is pivotal in driving innovation and executing data-driven CRM strategies across our portfolio of apps—Tata Cliq, Tata Cliq Luxury, and Tata Cliq Beauty. The ideal candidate will combine strong marketing acumen with technical expertise to deploy innovative retention strategies and optimize communication channels such as push notifications, SMS, WhatsApp, in-app notifications, and email.In this role, you will be responsible for driving new customer engagement tactics, improving existing campaigns, and collaborating with cross-functional teams to enhance our CRM platform’s capabilities to meet ambitious revenue and retention targets.Key Responsibilities:Innovative Marketing Strategies : Lead and implement cutting-edge CRM strategies that enhance customer engagement across multiple digital channels (Push Notifications, SMS, WhatsApp, In-App notifications, Email).Channel Optimization & Innovation : Explore new technologies, integrate advanced features (e.g., colored background push notifications, rich SMS, dynamic recommendations), and optimize cross-sell/upsell journeys to improve engagement and conversion rates.Collaboration with Tech Teams : Work closely with the tech and product teams to create new campaign triggers, manage data requirements, and implement system upgrades.CRM Platform Ownership : Manage the CRM platform’s performance, ensuring data integrity, tool capability, and overall sustainability. Continuously look for improvements in workflows, journeys, and tools.Campaign Development & Execution : Develop and execute innovative campaigns and customer journeys designed to increase Click-Through Rates and Conversion Rates.Benchmarking & Research : Stay ahead of industry trends by conducting primary and secondary research, benchmarking best practices, and applying insights to improve CRM efforts at Tata Cliq.Analytics & Reporting : Track KPIs, measure the success of CRM campaigns, and evaluate the impact of new initiatives. Provide actionable insights to optimize performance across campaigns.Stakeholder Management : Build strong relationships with cross-functional teams (Tech, Product, Third-Party Vendors) to ensure alignment and smooth execution of CRM initiatives.Requirements:2-3 years of experience in CRM, Retention Marketing, or Analytics.Hands-on experience with CRM tools such as CleverTap, WebEngage, MoEngage, Netcore, AppsFlyer, HubSpot, or similar platforms.Strong understanding of campaign delivery processes and the ability to interpret campaign data to drive actionable insights.Proven track record of successfully managing and optimizing multi-channel CRM campaigns (Push, SMS, Email, WhatsApp, In-App).Ability to innovate and think outside the box when designing marketing strategies.Strong stakeholder management skills, with the ability to collaborate effectively across teams and negotiate with tech, product, and third-party vendors.Excellent communication skills, with the ability to present complex findings in a clear and actionable manner.Desired Skills:A passion for customer engagement and retention.Knowledge of the latest trends in CRM and digital marketing.Data-driven mindset with a focus on continuous optimization and performance improvement.Familiarity with e-commerce platforms and digital marketing tools.
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Assistant Company Secretary
7 days ago
Mumbai, Maharashtra, India TVS Infrastructure Investment Manager Private Limited (TVS IM) Full time ₹ 1,20,000 - ₹ 1,80,000 per yearRole & responsibilitiesA. Corporate Governance & Board SupportAssist in convening and conducting Board Meetings, Committee Meetings, and Unitholders/Shareholders Meetings in line with the Companies Act, SEBI LODR Regulations, and SEBI InvIT/REIT Regulations.Draft and review agenda papers, notices, and minutes ensuring compliance with Secretarial Standards...
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Accounts & Admin
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Mumbai, India Great Manager Institute Full time**GREAT MANAGER INSTITUTE** We are looking for a sharp administrator to provide leadership support and keep the office running smoothly and efficiently. In this role, you will be required to oversee administrative and clerical activities; greet and direct office visitors; collect, organize, and retrieve information and documents; and make arrangements for...
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Marketing Intern
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Lower Parel, Mumbai, Maharashtra, India Great Manager Institute Full time**What Makes You a Fit** - Passionate about **marketing, events, and leadership development**. - Strong communication skills - written, verbal, and visual. - Organized with an eye for detail and **ability to manage chaos with calm**. - Familiarity with tools like Canva, Google Workspace, Mailchimp, Notion, and Zoom. - A storyteller at heart with a hunger to...
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Assistant Manager
2 days ago
Mumbai, Maharashtra, India Westin Hotels & Resorts Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAdditional InformationJob Number Job CategoryHuman ResourcesLocationThe Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, 400063VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training...
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Assistant Manager
5 days ago
Mumbai, Maharashtra, India Blue 7 vets Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionBLUE7VETS- ALTAMOUNT ROAD BRANCH, VETERINARY MULTISPECIALITY CLINIC.Role DescriptionThis is a full-time on-site role for an Assistant Manager, located in Mumbai. The Assistant Manager will be responsible for overseeing daily operations, supervising staff, managing schedules, and ensuring customer satisfaction. The role involves assisting...
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Assistant Manager IT
1 week ago
Mumbai, India Talent Corner Full timeRoles and Responsibilities We are seeking an experienced Assistant Manager/Manager - IT to join our organization. The Assistant Manager/Manager – IT, will be responsible for supporting the company's IT infrastructure, ensuring that all hardware and software systems are functioning efficiently and effectively. The successful candidate will also be...
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Assistant Manager
3 weeks ago
Mumbai, India TP Full timeDesignation : Assistant Manager - Inbound process Location: Mumbai, Malad ( Mindspace) Domain : Banking Job Summary: We are seeking a results-driven Assistant Manager to lead our inbound customer service team, with a strong focus on improving CSAT, NPS, and managing attrition. The ideal candidate will have hands-on experience in contact center operations,...
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Assistant Manager
2 weeks ago
Mumbai, Maharashtra, India ENTERPRENEUER PR Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Assistant Manager, located in Mumbai. The Assistant Manager will be responsible for overseeing daily operations, supporting senior management in executing strategies, managing staff, and ensuring customer satisfaction. The role includes coordinating...
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Assistant Manager
3 weeks ago
mumbai, India TP Full timeDesignation- Assistant Manager ( Hardcore outbound sales) Location: Mumbai, Malad Job Summary: We are seeking a high-performing Assistant Manager to lead outbound sales efforts for loan products including personal loans, home loans, auto loans, and credit lines. The ideal candidate will manage a team of sales executives, drive lead conversion, and ensure...
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Assistant Manager
2 weeks ago
Mumbai, India TP Full timeDesignation- Assistant Manager ( Hardcore outbound sales) Location: Mumbai, Malad Job Summary: We are seeking a high-performing Assistant Manager to lead outbound sales efforts for loan products including personal loans, home loans, auto loans, and credit lines. The ideal candidate will manage a team of sales executives, drive lead conversion, and ensure...
