Information Technology Engineer

2 weeks ago

Gurgaon, India Unikon.ai Full time

Key Responsibilities:- Internet Connectivity Management:- Maintain and troubleshoot internet connectivity, including broadband, leased lines, and other types of WAN/LAN connections.- Ensure high availability and minimal downtime of internet and network services.- Collaborate with service providers to ensure seamless service and resolve any connectivity issues.- Lease Connection Management:- Oversee the provisioning, monitoring, and management of leased line connections and other dedicated services.- Ensure proper configuration of leased connections to meet business requirements.- Work closely with vendors to manage contracts, SLAs, and escalations related to leased connections.- Identity and Access Management (IAM):- Implement and maintain IAM systems, ensuring secure authentication and authorization across systems and applications.- Manage user identity lifecycle, including provisioning, de-provisioning, and role-based access controls.- Monitor and report on IAM systems to identify vulnerabilities and ensure compliance with security standards.- Network and Security Troubleshooting:- Investigate and resolve network and security-related issues promptly.- Provide escalation support for internet connectivity and identity management incidents.- Collaboration & Documentation:- Work with cross-functional teams to define and implement network and identity management policies.- Create and maintain documentation related to connectivity infrastructure, lease agreements, and IAM configurations.Required Skills & Qualifications:- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).- Proven experience in managing internet connectivity, including WAN, LAN, and leased connections.- Strong knowledge of Identity and Access Management systems (e.g., JumpCloud, Google Identity Management, Active Directory, Okta, Azure AD).- Experience with network troubleshooting, VPNs, firewalls, and routers.- Familiarity with network monitoring tools and internet performance optimization techniques.- Knowledge of security best practices and compliance standards.- Strong problem-solving skills with the ability to manage multiple priorities effectively.- Excellent communication and interpersonal skills for collaborating with internal teams and external vendors.Preferred Skills:- Experience with cloud-based IAM solutions.- Certifications such as CCNA, CompTIA Network+, CISSP, or equivalent.- Familiarity with network automation tools and scripts.

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