Assistant Manager
16 hours ago
Role Description:We are seeking a dynamic Assistant Manager for CRM & Retention to join our Retention Marketing team. This role is pivotal in driving innovation and executing data-driven CRM strategies across our portfolio of apps—Tata Cliq, Tata Cliq Luxury, and Tata Cliq Beauty. The ideal candidate will combine strong marketing acumen with technical expertise to deploy innovative retention strategies and optimize communication channels such as push notifications, SMS, WhatsApp, in-app notifications, and email.In this role, you will be responsible for driving new customer engagement tactics, improving existing campaigns, and collaborating with cross-functional teams to enhance our CRM platform’s capabilities to meet ambitious revenue and retention targets.Key Responsibilities:- Innovative Marketing Strategies: Lead and implement cutting-edge CRM strategies that enhance customer engagement across multiple digital channels (Push Notifications, SMS, WhatsApp, In-App notifications, Email).- Channel Optimization & Innovation: Explore new technologies, integrate advanced features (e.g., colored background push notifications, rich SMS, dynamic recommendations), and optimize cross-sell/upsell journeys to improve engagement and conversion rates.- Collaboration with Tech Teams: Work closely with the tech and product teams to create new campaign triggers, manage data requirements, and implement system upgrades.- CRM Platform Ownership: Manage the CRM platform’s performance, ensuring data integrity, tool capability, and overall sustainability. Continuously look for improvements in workflows, journeys, and tools.- Campaign Development & Execution: Develop and execute innovative campaigns and customer journeys designed to increase Click-Through Rates and Conversion Rates.- Benchmarking & Research: Stay ahead of industry trends by conducting primary and secondary research, benchmarking best practices, and applying insights to improve CRM efforts at Tata Cliq.- Analytics & Reporting: Track KPIs, measure the success of CRM campaigns, and evaluate the impact of new initiatives. Provide actionable insights to optimize performance across campaigns.- Stakeholder Management: Build strong relationships with cross-functional teams (Tech, Product, Third-Party Vendors) to ensure alignment and smooth execution of CRM initiatives.Requirements:- 2-3 years of experience in CRM, Retention Marketing, or Analytics.- Hands-on experience with CRM tools such as CleverTap, WebEngage, MoEngage, Netcore, AppsFlyer, HubSpot, or similar platforms.- Strong understanding of campaign delivery processes and the ability to interpret campaign data to drive actionable insights.- Proven track record of successfully managing and optimizing multi-channel CRM campaigns (Push, SMS, Email, WhatsApp, In-App).- Ability to innovate and think outside the box when designing marketing strategies.- Strong stakeholder management skills, with the ability to collaborate effectively across teams and negotiate with tech, product, and third-party vendors.- Excellent communication skills, with the ability to present complex findings in a clear and actionable manner.Desired Skills:- A passion for customer engagement and retention.- Knowledge of the latest trends in CRM and digital marketing.- Data-driven mindset with a focus on continuous optimization and performance improvement.- Familiarity with e-commerce platforms and digital marketing tools.
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Accounts & Admin
3 days ago
Mumbai, India Great Manager Institute Full time**GREAT MANAGER INSTITUTE** We are looking for a sharp administrator to provide leadership support and keep the office running smoothly and efficiently. In this role, you will be required to oversee administrative and clerical activities; greet and direct office visitors; collect, organize, and retrieve information and documents; and make arrangements for...
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visa executive
2 weeks ago
Navi Mumbai, India The Visa Manager Full timeCompany Description The Visa Manager simplifies business travel by making visa processing easy for businesses. We specialize in B2B visa services, ensuring hassle-free applications for employees, clients, or partners. As an authorized vendor for six countries, including China, Brazil, Turkey, the Philippines, Japan, and Thailand, we provide fast, reliable,...
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visa executive
3 days ago
Navi Mumbai, Maharashtra, India The Visa Manager Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionThe Visa Manager simplifies business travel by making visa processing easy for businesses. We specialize in B2B visa services, ensuring hassle-free applications for employees, clients, or partners. As an authorized vendor for six countries, including China, Brazil, Turkey, the Philippines, Japan, and Thailand, we provide fast, reliable,...
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assistant manager
15 hours ago
Mumbai, Maharashtra, India Hyatt Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Human Resources is responsible to assist in the smooth and efficient running of the Personnel Department in the Human...
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Assistant Manager
4 days ago
Mumbai, Maharashtra, India Tax Diva Consulting LLP Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole Description This is a full-time on-site role located in Vile Parle Eastfor an Article Assistant and Assistant Manager. The Assistant Manager will be responsible for managing tax advisory engagements, ensuring compliance, conducting due diligence, and supporting Virtual CFO services. They will also assist in startup consulting, financial projections,...
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Assistant Manager
2 weeks ago
Mumbai, Maharashtra, India Westin Hotels & Resorts Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAdditional InformationJob Number Job CategoryHuman ResourcesLocationThe Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, 400063VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training...
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Assistant Manager
2 weeks ago
Mumbai, India Westin Hotels & Resorts Full timeAdditional InformationJob Number Job CategoryHuman Resources LocationThe Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, VIEW ON MAP ScheduleFull Time Located Remotely?N Position TypeManagement Job SummaryAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training...
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Assistant Manager
2 weeks ago
Mumbai, India Datamark, Inc. Full timeDATAMARK, Inc. is seeking an experienced Assistant Manager - Human Resource Operations to join our dynamic team. This role is pivotal in enhancing HR operations and ensuring effective implementation of policies and practices within the organization. The Assistant Manager will assist in managing various HR functions, including employee relations, compliance,...
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Assistant Manager
3 days ago
Mumbai, Maharashtra, India Datamark, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDATAMARK, Inc. is seeking an experienced Assistant Manager - Human Resource Operations to join our dynamic team. This role is pivotal in enhancing HR operations and ensuring effective implementation of policies and practices within the organization. The Assistant Manager will assist in managing various HR functions, including employee relations, compliance,...
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Assistant Manager
4 days ago
Mumbai, Maharashtra, India Tax Diva Consulting LLP Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time on-site role located in Vile Parle Eastfor an Article Assistant and Assistant Manager. The Assistant Manager will be responsible for managing tax advisory engagements, ensuring compliance, conducting due diligence, and supporting Virtual CFO services. They will also assist in startup consulting, financial projections,...
