Customer Service Specialist

2 days ago


Delhi, India Tru Performance Inc Full time

Job Posting: Web Chat & Social Media Support SpecialistLocation: On-site- Kharadi PuneShift: 24x7 Rotational-Self TravelExperience: 3–4 Years (Web Chat for US clients)About the RoleWe are looking for a highly skilled Web Chat & Social Media Support Specialist to manage real-time customer interactions across web chat and social media platforms. The ideal candidate has exceptional written English skills, understands social media engagement dynamics, and can respond to customer queries using free-form communication rather than strict scripts.Key Responsibilities• Handle customer interactions via web chat and social media platforms with high accuracy and professionalism• Draft clear, grammatically correct, and empathetic responses in English• Manage and resolve customer questions, concerns, and feedback in a timely manner• Use free-flow communication style while maintaining brand tone and service quality• Collaborate with internal teams to escalate and resolve complex issues when required• Maintain performance metrics including response time, quality scores, and customer satisfactionRequired Skills & Qualifications• 3–4 years of experience managing web chat processes for US clients• Excellent written and communication skills in English• Strong understanding of social media channels and customer interaction norms• Ability to think creatively and respond with appropriate tone and context• Comfortable working in a 24x7 environment with rotational shifts• Strong multitasking, problem-solving, and time-management skillsPreferred• Prior BPO / Customer Success / Online Community Support experience• Knowledge of CRM or chat support tools


  • Sales Specialist

    1 week ago


    Delhi, Delhi, India Bring My Customer Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company Description is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales Specialist will be...


  • Delhi, India MAHTO Full time

    Company DescriptionMAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects across...


  • Delhi, India MAHTO Full time

    Company DescriptionMAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects across...


  • New Delhi, India Perpenny Full time

    Company DescriptionPerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...


  • New Delhi, India Perpenny Full time

    Company DescriptionPerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...


  • Store-Delhi-Daryaganj, India Tata Croma Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    NAPS-Customer Service Specialist- Position: Customer Service Specialist - Location: Store in Daryaganj, Delhi - Focus on providing excellent customer service - Engage with customers to address their inquiries - Assist in resolving issues and ensuring customer satisfaction - Ideal for individuals who enjoy helping others and have good communication skills -...


  • Store-Delhi-Daryaganj, India Tata Croma Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Customer Service Specialist-CSD- Position: Customer Service Specialist focused on customer support and service. - Location: Store in Daryaganj, Delhi. - Responsibilities may include assisting customers, resolving inquiries, and providing product information. - Ideal candidates should possess strong communication skills and a customer-oriented mindset. - The...


  • Delhi, Delhi, India Eseries Sports Pvt Ltd & SoftScience Tech Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title: Customer Support SpecialistLocation: New DelhiEmployment Type: Full-TimeDepartment: Customer Service / SupportExperience Required: 0–1 years (Freshers with strong communication skills may also apply)About the Role:We are seeking a Customer Support Specialist to join our team and ensure our customers receive outstanding service and support. The...


  • Store-Delhi-Daryaganj, India Tata Croma Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Customer Service Specialist- Role involves providing exceptional customer service to clients. - Responsibilities include addressing customer inquiries and resolving issues efficiently. - The position is based in a store located in Daryaganj, Delhi. - Candidates should be enthusiastic and possess good communication skills. - Freshers are encouraged to apply,...


  • delhi, India Abhidi Solution Full time

    Company Overview: We are a leading IT staffing agency dedicated to providing exceptional talent solutions to our clients. Our mission is to match top-tier IT professionals with organizations seeking to optimize their technological capabilities. As we continue to expand our reach and enhance our service offerings, we are seeking a dynamic Client Services...