Implementation Engineer Intern

1 week ago


Bangalore, India Tars Full time

Join our Customer Success team as an Implementation Engineer Intern in a structured 6-month program designed to develop you into a full-time Implementation Engineer. You will play a key role in helping customers successfully deploy AI agents that transform their operations, working closely with Customer Success Managers to guide clients through their AI implementation journey and ensure smooth adoption and maximum value realization. Key Responsibilities • Client Onboarding & Implementation: Collaborate with Customer Success Managers and Solutions Engineers to onboard new clients and implement AI agent solutions • Technical Configuration: Guide customers through technical setup processes including system integrations, platform configurations, and workflow optimization • Problem Resolution: Troubleshoot implementation challenges and develop creative solutions to address complex customer technical requirements • Stakeholder Coordination: Act as a liaison between customer points of contact and internal product/technical teams to facilitate seamless integrations and deployments • Support & Ticketing: Manage customer escalations and maintain administrative ticket service level agreements (SLAs) with support from the solutions team • Customer Guidance: Analyze customer data, identify opportunities for optimization, propose solutions to business challenges, and recommend next steps to maximize value delivery Required Qualifications • Recent graduate with a degree in Engineering, Computer Science, or related technical field, OR 1 year of relevant experience in a similar role • Technical aptitude with comfort working with APIs, system integrations, and emerging technologies • Strong problem-solving abilities with capacity to develop creative solutions to complex challenges • Excellent communication skills with ability to explain technical concepts clearly to diverse audiences • Customer-focused mindset with genuine interest in customer success • Detail-oriented approach with ability to identify and prevent potential issues • Collaborative working style with ability to engage effectively with both technical and non-technical team members • Familiarity with SaaS platforms, APIs, or automation tools preferred • Experience or interest in AI/ML technologies is a plus What We Offer • Cross-functional collaboration with sales, customer success, and marketing teams • Performance-based advancement opportunities with clear path to full-time role • Professional culture emphasizing transparency, accountability, and continuous feedback • Strong emphasis on effective communication and iterative improvement • Exposure to cutting-edge AI technology and industry best practices • Environment that encourages curiosity, continuous learning, and knowledge sharing • Opportunity to work with a team committed to staying current with emerging technologies



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