Senior Executive
7 days ago
Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world. In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Job Title: Senior Executive - Online Reputation Management (ORM) Experience: 0–2 years Employment Type: Full-time Actively monitor and review user comments, suggestions, feedback, and complaints across social media platforms—both manually and using relevant tools. Connect, converse, and engage with the target audience on behalf of the brand to ensure effective response management. Promptly respond to negative comments and feedback, redressing complaints within the client’s specified turnaround time to enhance user experience. Create brand awareness by addressing user queries and maintaining brand reputation, aiming to improve audience perception online. Acknowledge compliments and highlight them appropriately across brand social media pages. Identify and utilize social listening tools for effective response management. Share key comments and insights with brand managers/associates in real time. Categorize data, prepare reports, and present an overview of brand performance, including key feedback and actionable suggestions for improvement. Support the brand in positioning, identifying weaknesses, leveraging strengths, and reaching the target audience by analyzing audience conversations and feedback. Sentiment summary of brand-related conversations. Recommendations for improving customer experience and brand direction. Graduate or holder of a UGC-approved Diploma in Mass Media, Marketing Communication, Advertising , or equivalent. ~ Certification in Digital Media, SEO, SEM, or E-commerce will be an added advantage. ~0–2 years of experience working with a brand, digital/social/advertising/creative/media agency . Strong proficiency in English communication (written and verbal). Good command of MS Excel . Solid understanding of Social Media Channels, Digital Media, and Online Reputation Management . Awareness of current social media trends and digital activity , with attention to detail. Enthusiastic, proactive, and eager to learn and explore the evolving digital advertising landscape.
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Senior Executive Client Servicing
2 weeks ago
Worli, India FoxyMoron Full timeRole Overview The Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client’s business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep understanding...
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Senior Executive Client Servicing
2 weeks ago
Worli, India FoxyMoron Full timeRole Overview The Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client’s business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep understanding...
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Senior Executive Client Servicing
2 weeks ago
Worli, India FoxyMoron Full timeRole Overview The Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client’s business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep understanding...
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Senior Executive Client Servicing
2 weeks ago
Worli, India FoxyMoron Full timeRole Overview The Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client’s business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep...
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Senior Executive Client Servicing
2 weeks ago
Worli, India FoxyMoron Full timeRole OverviewThe Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client’s business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep understanding...
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Senior Executive Client Servicing
7 days ago
Worli, India FoxyMoron Full timeRole Overview The Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client’s business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep...
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Senior Executive Client Servicing
2 weeks ago
Worli, India FoxyMoron Full timeRole OverviewThe Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client’s business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep understanding...
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Senior Executive Client Servicing
2 weeks ago
Worli, India FoxyMoron Full timeRole OverviewThe Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client’s business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep understanding...
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Senior Executive Client Servicing
2 weeks ago
Worli, India FoxyMoron Full timeRole OverviewThe Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client’s business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep understanding...
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Senior Executive Client Servicing
2 weeks ago
Worli, India FoxyMoron Full timeRole Overview The Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client’s business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep understanding...
