Service Desk Analyst

1 week ago

Bangalore, India Check Point Software Full time
Title - Helpdesk Administrator
Job Description

Check Point is seeking a self-motivated, adaptable, and quick-learning Application Help Desk Administrator to provide internal front-facing support for the company employees and related IT services.
You will be responsible for coordinating and communicating with employees worldwide to ensure expedient resolutions to technical issues and requests.

Major Responsibilities
Provide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops,
and servers.
Install, configure, and troubleshoot Microsoft Windows operating systems, software applications,
and hardware devices.
Troubleshoot Active Directory and Exchange Server environments.
Troubleshoot printer and scanner issues.
Provide end-user training on Microsoft Windows products and services.
Work with other IT team members to ensure the smooth operation of the company's IT infrastructure.
Support Salesforce support
Communicating with employees via phone, email, and text (English).
Introducing policies, procedures, and technologies to proactively respond to trouble areas in service delivery.
Additional responsibilities based on business requirements.
Desired Background
~2-3 years of experience in Microsoft Windows system administration.
~ Experience with Active Directory, Exchange Server, and other Microsoft products and services.
~ Strong troubleshooting skills.
~ Work timings - US time zone (night shift)
~ Excellent written and verbal communication skills.
~ Ability to work independently and as part of a team.
~ Ability to learn new technologies quickly.
~ Familiarity with cloud computing technologies is a plus.
~ Mac OS, Linux knowledge – Advantage

  • Service Desk Analyst

    2 weeks ago

    Bangalore, India Launchio Consulting Full time € 5,00,000 - € 7,00,000

    Job Title: Service Desk Analyst Location: Bangalore / Pune Salary Range: ₹5 LPA – ₹7 LPA (Based on Experience) About the Role We are looking for a highly skilled and customer-focused Service Desk Analyst to join our team. The ideal candidate should have excellent communication skills, hands-on experience with ticketing tools, and...

  • Service desk analyst

    2 weeks ago

    Bangalore, India Launchio Consulting Full time

    Job Title: Service Desk Analyst Location: Bangalore / Pune Salary Range: ₹5 LPA – ₹7 LPA (Based on Experience) About the Role We are looking for a highly skilled and customer-focused Service Desk Analyst to join our team. The ideal candidate should have excellent communication skills, hands-on experience with ticketing tools, and expertise in...

  • Service desk analyst

    3 weeks ago

    Bangalore, India Capgemini Engineering Full time

    Service Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you’ll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...

  • Service Desk Analyst Iii

    23 hours ago

    Bangalore, Karnataka, India Arrow Electronics Full time

    Position Service Desk Analyst III IT Service Desk Analyst III Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...

  • ▷ (15h Left) It Service Desk Analyst I

    22 hours ago

    Bangalore, Karnataka, India Arrow Electronics Full time

    Position IT Service Desk Analyst I IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...

  • [15h Left] It Service Desk Analyst I

    23 hours ago

    Bangalore, Karnataka, India Arrow Electronics Full time

    Position IT Service Desk Analyst I IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...

  • IT Service Desk Analyst I

    2 weeks ago

    IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Arrow Electronics Full time US$ 54,000 - US$ 72,000 per year

    Position:IT Service Desk Analyst IJob Description:IT Service Desk Analyst IHelp Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.What You'll Be DoingA Tier 1 Help Desk Analyst typically takes the initial...

  • It Service Desk Italian

    22 hours ago

    Bangalore, Karnataka, India ITC Infotech Full time

    Key Responsibilities 4 - 6 yrs Italian language proficiency is required Act as the first point of contact for end-users via phone email chat or ticketing system Log track and manage incidents service requests and escalations in the ITSM tool Provide remote troubleshooting for desktops laptops applications network and other IT-related issues Ensure timely...

  • Partner deal desk analyst

    2 weeks ago

    Bangalore, India Chattershots Full time

    We’re Hiring - Partner Deal Desk Analyst Chattershots is looking for a Partner Deal Desk Analyst to support partner and reseller operations. This role is focused on validating partner deal registrations, generating quotes, and ensuring smooth partner processes. 2–4 years’ experience in deal desk, partner operations, or sales ops Hands-on with CRM...

  • Service Desk Manager

    7 days ago

    bangalore, India Telelink Business Systems Full time

    Company DescriptionTelelink Business Systems is a telecommunications and IT solutions provider based in Adelaide, South Australia. Established in 1985, we specialize in communications solutions like cloud telephony, SIP trunking, and AI-driven software for business communication. We also offer healthcare technologies including nurse call systems, fall...