Healthcare Assistant

4 hours ago

New Delhi, India Inmedism Healthcare Pvt. Ltd Full time

Inmedism® is a leading healthcare facilitator dedicated to providing top-tier medical care and support to patients from around the world. Our commitment to international patient care is at the heart of our mission, and we are looking for a passionate Hospital Assistant to join our team. Our excellence extends not only to our medical services but also to the compassionate and personalized care we provide to each patient. As an International Patient Care Executive at Inmedism®, you will play a pivotal role in ensuring that our international patients receive the highest quality of care and support during their medical journey with us. You will be the welcoming face and comforting presence that makes a significant difference in our patients' experiences. Patient Liaison: Act as the primary point of contact for international patients, ensuring their needs, concerns, and questions are addressed promptly and professionally. Hospital Orientation: Provide international patients with comprehensive orientations, helping them understand hospital procedures, services, and facilities. Language Support: Provide language assistance, translation, or interpretation services as needed to facilitate clear communication between patients and healthcare providers. Assistance with Administrative Processes: Help patients with paperwork, including admissions, insurance claims, and billing inquiries, making their administrative processes as smooth as possible. Advocate on behalf of patients to ensure their concerns and needs are addressed promptly and appropriately by the medical team. Crisis Management: Be prepared to assist patients and their families during medical emergencies, offering emotional support and helping to coordinate necessary services. Provide emotional support to patients who may be far from home, offering a reassuring presence during their medical journey. Quality Assurance: Collaborate with the healthcare team to ensure that international patients receive high-quality care that meets or exceeds international standards. Previous experience in a healthcare or customer service role is preferred. Bachelor's degree in a relevant field (e.g., Healthcare Management, International Relations, Languages) preferred. Proficiency in English, Hindi and one or more foreign languages (e.g., Bengali, Arabic, Russian, French, Spanish) is highly desirable. Knowledge of medical terminology and procedures is advantageous but not mandatory. We offer a competitive salary package, commensurate with your skills and experience. Competitive salary package Performance-based incentives Opportunity to work with top Indian hospitals Exposure to global healthcare operations If you are a compassionate, empathetic individual who is excited about contributing to the well-being of international patients, we encourage you to apply for this rewarding position. com” with the subject line: “Application for International Patient Care Executive – (Your Name)” We welcome applications from candidates of all backgrounds and experiences. Your care and dedication can truly change lives.

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