Service delivery manager
2 days ago
The Service Delivery Manager (SDM) is responsible for managing end-to-end service delivery operations for key clients, ensuring high service quality, SLA adherence, and customer satisfaction. The SDM will act as the single point of contact for client communication, manage a technical support team, and continuously drive process and performance improvements. Key Responsibilities Act as the Single Point of Contact (SPOC) for all client communication related to service delivery. Ensure SLAs and contractual commitments are consistently met; proactively highlight issues and risks to Client. Manage a large technical team including shift planning, leave approvals, performance tracking, and day-to-day operations. Identify and manage low performers through Performance Improvement Plans (PIPs) or replacements as necessary. Participate in recruitment, onboarding, and training of new team members; ensure continuous skill enhancement and career growth. Ensure adequate manpower availability across all shifts and locations to meet SLA requirements. Conduct internal team meetings to review issues, performance, and improvement plans. Qualifications & Experience Bachelor’s degree in Computer Science, Electronics, or a related discipline (B. Tech / BCA / MCA). Minimum 5 years of experience in a Service Delivery Manager role within IT Infrastructure or Managed Services. Strong understanding of ITIL framework and experience with ITSM tools (Service Now, Remedy, etc.). Proven ability to lead medium-to-large technical teams and ensure operational excellence. Experience managing client engagements in SLA-driven environments. Excellent written and verbal communication skills with experience in client interaction and executive reporting. Strong analytical, problem-solving, and decision-making abilities.
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Service delivery manager
9 hours ago
Salem, India 3Columns Full timeCompany Profile: 3 Columns is a specialist cybersecurity firm delivering a wide range of services from Security Assurance, Security Governance, Professional services and Managed Services. Solutions include Managed Security Services, Offensive Security Services, Cyber Security Consulting, and professional services to assist customer deploy all the required...
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Service Manager
18 hours ago
Salem, Tamil Nadu, India MS Chamundi Enfield Full time ₹ 3,60,000 - ₹ 5,40,000 per yearJob Description: Service Manager (Two Wheeler Division)Position Title: Service Manager – Two WheelerDepartment: ServiceReports To: Branch Manager / General Manager – ServiceLocation: Salem1. Job Purpose:To lead the two-wheeler service operations by ensuring high-quality service delivery, customer satisfaction, efficient workshop management, and...
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Data analyst
3 weeks ago
Salem, India Delivery Hero Full timeAbout Delivery Hero India: Delivery Hero India is part of Delivery Hero Group, the world’s leading local delivery platform. We operate in over 70+ countries worldwide, powered by tech but driven by people. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index....
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Data Analyst
3 weeks ago
Salem, India Delivery Hero Full timeAbout Delivery Hero India: Delivery Hero India is part of Delivery Hero Group, the world’s leading local delivery platform. We operate in over 70+ countries worldwide, powered by tech but driven by people. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index....
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Gas Delivery Agent
5 days ago
Salem, India KN JOBS Full timeJob Title: Gas Delivery Agent Company: Vishnu Enterprise Location: Salem Working Hours: 9:00 AM - 6:00 PM Gender: Male Education Qualification: Any Degree Experience: 1 - 2 years **Salary**: ₹12,000 - ₹14,000 + Incentives **Job Description**: Key Responsibilities: Load and unload gas cylinders safely. Deliver gas cylinders to customers as per...
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Delivery Boy
1 week ago
Salem, Tamil Nadu, India Blackwings Restro Cafe Full time ₹ 1,80,000 - ₹ 2,16,000 per yearJob Responsibilities:Deliver food orders to customers, homes, offices, and trains (railway station delivery).Ensure safe, timely, and polite service while handling food items carefully.Help with purchasing raw materials, groceries, and café supplies when needed.Keep bills/receipts organized and assist in café stock updates.Support café operations as...
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Service Advisor
1 week ago
Salem, Tamil Nadu, India Thriveni Car Company Pvt Ltd Full time ₹ 1,32,000 - ₹ 1,80,000 per yearJob Title: Service AdvisorDepartment: ServiceReports To: Service ManagerJob Summary:The Service Advisor acts as the main point of contact between customers and the service department. They are responsible for understanding customer needs, recommending appropriate vehicle services or repairs, ensuring high-quality customer satisfaction, and coordinating with...
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Service Advisor
1 week ago
Salem, Tamil Nadu, India MS Chamundi Enfield Full time ₹ 1,44,000 - ₹ 2,16,000 per yearJob Opening : Service Advisor – Royal Enfield Authorized Service CentreLocation: [Salem]Company: Chamundi EnfieldJob Type: Full-timeDepartment: ServiceJob Summary:We are seeking a motivated and customer-oriented Service Advisor to join our Royal Enfield Authorized Service Centre. The ideal candidate will have experience in two-wheeler service operations,...
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Mortgage Loan Servicing
2 weeks ago
Salem, India Indecomm Technology Services Full time**Job Brief**: We are seeking an individual who is responsible for overseeing the preparation, analysis, processing, and documentation of all required forms and related documentation for both Performing and Non-Performing loans. This role ensures compliance with state, investor, and regulatory rules and regulations, as well as adherence to all relevant...
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Delivery Person
5 days ago
Salem, TN, IN Blackwings Restro Cafe Full timeJob Responsibilities Deliver food orders to customers homes offices and trains railway station delivery Ensure safe timely and polite service while handling food items carefully Help with purchasing raw materials groceries and cafe supplies when needed Keep bills receipts organized and assist in cafe stock updates Support cafe operations as required...
