IT Infrastructure Engineer
3 days ago
Responsibilities
As a senior engineer, you'll be the backbone of our critical infrastructure. You'll tackle our toughest challenges and ensure our systems are resilient, secure, and performant. Your responsibilities will include:
Serving as a senior escalation point for complex infrastructure issues across our server, virtualization, and network environments.
Leading troubleshooting and resolution for high-severity incidents, ensuring rapid service restoration and minimal downtime.
Managing and optimizing our diverse infrastructure, including:
Microsoft Windows Server: Providing advanced administration and troubleshooting for Active Directory, DNS, DHCP, and Group Policy.
VMware: Maintaining and enhancing our vSphere, ESXi, and vCenter platforms for high availability and performance.
Networking: Configuring, managing, and troubleshooting devices from Fortinet (FortiGate, FortiManager, FortiAnalyzer)and Cisco (Meraki, legacy routing/switching) .
Conducting in-depth root cause analysis (RCA)and developing comprehensive post-incident reports.
Collaborating with cross-functional teams to design and implement proactive solutions, upgrades, and migrations.
Creating and maintaining robust documentation , including runbooks and knowledge base articles.
Mentoring and providing knowledge
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