Commercial Operations Data Officer

1 week ago


Bangalore, India Trimont Full time

Director Business Operations Provide front line leadership oversight to the covenant monitoring process and the new loan boarding process. Role involves managing a team of up to 15 FTE and being accountable for all business delivery (SLA, Quality), stakeholder and people engagement. Founded in 1988 and headquartered in Atlanta, Georgia Trimont ( is a specialized global commercial real estate loan services provider and partner for lenders seeking the infrastructure and capabilities needed to make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. This approach helps our teams excel and build meaningful client relationships, while providing the highest quality service and feeling proud of the work they do. Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. Provide front line leadership oversight to the covenant monitoring process and the new loan boarding process. Manage covenant monitoring process responsible for ensuring all loan covenants are completed per SLA. Role involves managing a team of up to 15 FTE and being accountable for all business delivery (SLA, Quality), stakeholder and people engagement. Manage workflow between India and US teams, monitor & coach to achieve productivity & quality, enable a collaborative environment. Accountable for all business deliverables and KPIs. Experience of more than 8-10 years in MNCs, offshore Units, (Banking sector preferred) At least 1 year people management experience or similar leadership role Commercial mortgage servicing or banking knowledge is preferable Support in process expansion, staffing and new hire training Interface and effectively communicate with India and US managers on production, quality and security guidelines Conduct business/ performance reviews To analyze and interpret complex data and create Business MIS Flexibility to work in shifts, business travel (if required) Maintain and drive risk and compliance framework Ability to read & interpret loan documents and financial statements/ratios Certification in Commercial Mortgage Servicing Managing workload between multiple US teams & differing hours of operation Trimont is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.


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