Office Management Lead
2 days ago
As a part of the founder's office, your role will involve undertaking new initiatives, implement strategies from the ground-up & improve existing operations across various departments.
If you are someone with t-shaped skills which spread across strategy, GTM, customer success & operations then you'll be a good fit for this role.
Improving Customer Facing Functions: This role will require closely working with customer success, support & pentest functions with an intention to improve customer experience. Developing Playbooks: You'll be required to closely work with various departments, and help them develop playbooks which make their processes scalable & repeatable.
Providing support to streamline operations, which will involve optimizing workflows, managing teams effectively, and ensuring processes are efficient and scalable.
Financial Analysis & Reporting: Preparing MIS, gathering data across departments and deriving insights from data.
Prior experience as a founder
Ability to think AI-first
Hands-on experience in creating & executing processes with a high usage of automation
A degree in management (MBA) or consulting experience
Knowledge of cybersecurity or computer science/IT engineering background would be preferred.
Prior experience working in founder's office role or a dynamic role which required taking a dive into multiple areas of a SaaS business
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