Network Avaya

2 weeks ago

Chennai, India Tata Consultancy Services Full time

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Network Avaya - L3Experience Range: 10 - 15 yearsLocation: Chennai/HyderabadInterview Mode: TelephonicMust Have:· Should have working experience on Avaya Aura & Session manager and System Manager, Teams and Bright pattern.· Strong knowledge on IP telephony solution including voice devices, voicemail, dial plan, dial peer, voice port connections, route pattern and route list.· Working knowledge on Teams and troubleshooting· Configuring T1/E1 on gateway, configuring translation pattern, route pattern, and configuring hunt/pickup groups etc.· Configuring Call handler and distribution list in Unity connection, Configuring IP phone, PBX, Teams phone.· Configuring VM, Speed dial, abbreviated dialing and bulk administration.· Troubleshooting call routing, DTMF issue, Analog Fax issue, CSS and Partition issue, call forwarding and VM forwarding issues.· Strong knowledge on SIP, H.323, MGCP, RTP & other IP trucking protocol.· Strong knowledge on Multimedia infrastructure, including video conference equipment· Good knowledge on Core call center applications, Call processing systems, Call routing systems (ACD), Call queuing and routings systems.· Should have good knowledge on Call recording systems including screen capture. Should have good knowledge on CMS.· Should have good knowledge on Quality Monitoring system· Strong knowledge on E1 lines, ISDN, SS7 telecom protocols· Knowledge on CTI and Enterprise telecom concepts· Security Audit on enterprise voice and contact center application· Should be able to generate voice network configurations from Low-level design for complex environments.· Basic understanding of data networking and connectivity· Avaya Voice Certification is added advantage.· Knowledge on UCCE call flow and scripting· Knowledge on Intelligent routingGood to Have:· Should have working experience on toolsService NowLinuxComplete Avaya voice suite· Major Incident, Change & Problem management· Assist with day-to day operation support, performance tuning, DR and patch /release management of Voice network.· Participate in Root cause analysis· Vendor Management and co-ordination· Ability to work in a delivery support environment that involves structured processes and timelinessEssential:· Should have strong Written & Verbal Communication Skills· Experience of handling global customers· Should collaborate, mentor & lead with the team· Leadership SkillMinimum Qualification:•15 years of full-time education•Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)

  • Network Avaya

    2 weeks ago

    Chennai, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Network Avaya - L3 Experience Range: 10 - 15 years Location: Chennai/Hyderabad Interview Mode: Telephonic Must Have: · Should have...

  • Network Avaya

    2 weeks ago

    Chennai, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Network Avaya - L3Experience Range: 10 - 15 yearsLocation: Chennai/HyderabadInterview Mode: TelephonicMust Have:· Should have working experience...

  • Network Avaya

    2 weeks ago

    Chennai, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Network Avaya - L3Experience Range: 10 - 15 yearsLocation: Chennai/HyderabadInterview Mode: TelephonicMust Have:· Should have working experience...

  • Network Avaya

    2 weeks ago

    Chennai, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Network Avaya - L3 Experience Range: 10 - 15 years Location: Chennai/Hyderabad Interview Mode: Telephonic Must Have: · Should have working...

  • Network Avaya

    2 weeks ago

    Chennai, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Network Avaya - L3Experience Range: 10 - 15 yearsLocation: Chennai/HyderabadInterview Mode: TelephonicMust Have:· Should have working experience...

  • Network Avaya

    2 weeks ago

    Chennai, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Network Avaya - L3Experience Range: 10 - 15 yearsLocation: Chennai/HyderabadInterview Mode: TelephonicMust Have:· Should have working experience...

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    5 days ago

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    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Network Avaya - L3 Experience Range: 10 - 15 years Location: Chennai/Hyderabad Interview Mode: Telephonic Must Have: · Should have working...

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    4 days ago

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    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Network Avaya - L3 Experience Range: 10 - 15 years Location: Chennai/Hyderabad Interview Mode: Telephonic Must Have: · Should have working...

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