Senior ServiceNow Developer

1 week ago

Bangalore, India TECEZE Full time

Hiring: Senior ServiceNow Developer – CSM & AI Specialist Location: Offshore (Preferred: Bangalore / Hyderabad) Payroll: Teceze Client: Publicis Resources Contract Duration: 6 Months (Extendable) Availability: Immediate Joiners Preferred About the Role We are seeking an experienced Senior ServiceNow Developer specializing in Customer Service Management (CSM) and AI-driven solutions . The ideal candidate will have 5–7 years of hands-on experience in developing and configuring ServiceNow applications, integrating enterprise systems, and implementing Now Assist AI features to elevate customer and employee experiences. This is an exciting opportunity to contribute to cutting-edge ServiceNow CSM implementations , leveraging AI technologies to drive service excellence and workflow automation. Key Responsibilities ServiceNow Platform Configuration: Configure, customize, and administer ServiceNow instances to ensure robust performance and scalability across CSM modules. CSM Development: Design and implement solutions for Customer Communities Portal , Employee Service Portal , and Customer Service Portal , including Agent Workspaces. Integrations: Build and manage integrations using REST APIs , ServiceNow API connectors , and Service Graph connectors for seamless system interoperability. AI & Automation: Utilize Now Assist AI tools to enhance user experience through predictive intelligence , machine learning , and natural language processing (NLP) capabilities. Custom Development: Develop catalog items , widgets , Business Rules , Client Scripts , UI Policies , ACLs , and other custom elements to meet business requirements. Troubleshooting & Support: Provide advanced technical troubleshooting, platform optimization, and post-implementation support. Process Optimization: Collaborate with cross-functional teams to align ServiceNow solutions with business objectives and improve service delivery. Documentation: Maintain detailed documentation for all configurations, integrations, and custom developments. Required Skills & Qualifications Experience: 5–7 years of solid experience in ServiceNow development and administration , with a strong focus on CSM and AI capabilities. CSM Expertise: Proven experience with Customer Communities , Employee Service Portals , and Agent Workspace design and customization. Integration Skills: Strong experience working with REST APIs , ServiceNow API connectors , and Service Graph connectors . AI & ML Knowledge: Hands-on experience with Now Assist AI , AI chatbots , or Predictive Intelligence in ServiceNow. Technical Skills: Scripting: JavaScript, Jelly Script, HTML, CSS, AngularJS Advanced Configuration: Business Rules, Client Scripts, UI Actions, Script Includes, GlideAjax, Preprocessors Certifications (Preferred): ServiceNow Certified System Administrator (CSA) ServiceNow CSM Implementation Specialist ServiceNow Certified Application Developer (CAD) Soft Skills: Excellent communication, problem-solving, and collaboration abilities. Education: Bachelor’s degree in Science or a STEM discipline. Preferred Qualifications Familiarity with ITIL v3/v4 frameworks or certifications. Experience working in Agile environments. Exposure to other ServiceNow modules such as CPQ, CRM, SPM, ServiceBridge .

  • (Apply in 3 Minutes) Senior Servicenow Developer

    2 weeks ago

    Bangalore, Karnataka, India ServiceNow Full time

    Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...

  • SERVICENOW SENIOR DEVELOPER

    6 days ago

    bangalore, India Tata Consultancy Services Full time

    Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW SENIOR DEVELOPER (SPM) Total Experience Range: 5- 12 years Mode of Interview: ONLINE Location: Hyderabad/PAN INDIA Must Have...

  • SERVICENOW SENIOR DEVELOPER

    7 days ago

    bangalore, India Tata Consultancy Services Full time

    Dear Professional,Greetings from TATA CONSULTANCY SERVICES LIMITED!!!Thank you for exploring career opportunities with Asia's largest IT companyExciting # Job Opportunities for # Experienced ProfessionalsTCS is hiring SERVICENOW SENIOR DEVELOPER (SPM)Total Experience Range: 5- 12 yearsMode of Interview: ONLINELocation: Hyderabad/PAN INDIAMust Have...

  • Senior ServiceNow Developer

    4 days ago

    Bangalore, India Plat4mation Full time

    About the job Are you creative and want to be challenged and act as a ‘thought’ leader? In this role you can solve customer problems by using our best practices and principles every day! Do you get energy from developing and coaching others, as constantly developing yourself? And do you have broad experience in configuring and developing core and custom...

  • Senior ServiceNow Developer

    6 days ago

    bangalore, India Plat4mation Full time

    About the jobAre you creative and want to be challenged and act as a ‘thought’ leader? In this role you can solve customer problems by using our best practices and principles every day! Do you get energy from developing and coaching others, as constantly developing yourself? And do you have broad experience in configuring and developing core and custom...

  • ServiceNow Developer

    2 weeks ago

    bangalore, India MyRemoteTeam Inc Full time

    About Us MyRemoteTeam, Inc is a fast-growing distributed workforce enabler, helping companies scale with top global talent. We empower businesses by providing world-class software engineers, operations support, and infrastructure to help them grow faster and better. Senior ServiceNow Technical Consultant Work Location: Fully Remote (Candidate needs to pick...

  • Senior ServiceNow Developer

    4 days ago

    Bangalore, India Plat4mation Full time

    Are you creative and want to be challenged and act as a ‘thought’ leader? Do you get energy from developing and coaching others, as constantly developing yourself? And do you have broad experience in configuring and developing core and custom applications within the ServiceNow platform? Then the role of Senior ServiceNow Application Developer is the role...

  • Mgr, Global Sales Development

    2 weeks ago

    Bangalore, Karnataka, India ServiceNow Full time

    Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...

  • Staff Iam Sailpoint Developer

    4 weeks ago

    Bangalore, Karnataka, India ServiceNow Full time

    Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...

  • Senior Software Developer – ServiceNow

    2 weeks ago

    bangalore, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!!! Role : Senior Software Developer – ServiceNow Exp: 8-12 Years Location: Bangalore Key Responsibilities: Lead the design and implementation of ServiceNow Portal experiences for end users, balancing performance, accessibility, and platform best practices. Develop, test, and deploy innovative software solutions...