CRM Manager

6 hours ago

India Newton School of Technology Full time

The Role This is a hands-on CRM and marketing automation role for a professional who can design and execute high-impact communication journeys that move leads to action and reduce drop-offs across the funnel. You will build multi-channel CRM journeys, create conversion-focused communication, run A/B tests, set up triggers and scoring logic, and drive measurable improvements in lead engagement and conversion outcomes. What You'll Do Build and manage multi-channel CRM communication across Email, WhatsApp, SMS, and Push. Design, implement, and optimise automated journeys, drip campaigns, triggers, and nurture flows across the student lifecycle (lead → engagement → conversion →onboarding). Run A/B and multivariate tests on messaging, subject lines, send times, formats, and journey logic to improve engagement and conversions. Set up and evolve lead scoring models to prioritise high-intent prospects and enable efficient admissions follow-ups. Write clear, human, conversion-driven CRM copy tailored to student psychology and funnel stage. Use analytics to identify leakage points, optimise funnel steps, and improve channel performance. Develop and maintain CRM dashboards to track engagement, performance, experiments, and journey impact. Work closely with Digital Marketing, Admissions, Content, and Product to ensure seamless lead handover, nurturing, and conversion experience. Contribute to early lifecycle and onboarding communication to improve activation and first-week experience. What You’ve Done 5–6 years of hands-on experience in CRM, lifecycle, marketing automation, or growth roles. Strong experience running CRM programs for lead nurturing and conversion; education/edtech B2C experience is a plus. Proficiency in CRM and automation platforms (e.g., Salesforce, HubSpot, Zoho, LeadSquared, Clevertap, MoEngage, WebEngage or equivalent). Skilled in journey building, segmentation, triggers, behaviour-based automation, lead scoring and A/B testing. Strong command of channel performance analytics and funnel metrics; comfortable with GA4, UTM usage, and attribution basics. Demonstrated ability to write effective CRM copy that drives action and improves engagement. Working knowledge of Excel/Sheets for reporting and analysis. Basic familiarity with HTML for emails, and tools like Canva/Figma for minor visual adjustments (nice-to-have). You Are Execution-driven, structured, and comfortable owning end-to-end CRM operations. Analytical with strong problem-solving skills and a test-and-iterate mindset. Able to translate user insights and data into communication that moves people to act. Good at collaborating with cross-functional teams and managing timelines without needing supervision. What Success Looks Like High lead engagement rate across Email, WhatsApp, SMS, and Drip journeys. Reduction in admissions leakage across the nurture → counselling → conversion funnel. Channel performance metrics (CTR, Open Rate, Unsubscribe/Block Rate, Spam Rate). Why Join Us This is a high-ownership role where you will run the CRM engine for a next-generation education institution. You will build journeys from the ground up, see direct impact on conversions, and shape how thousands of students experience NST from first touch to onboarding. Open Positions 1 Mandatory Skills Product Marketing, CRM Management, Hubspot, Clevertap, Salesforce, Excel, Ab Testing Location Bengaluru, Karnataka, India

  • Sales Intern

    7 days ago

    Mumbai, India CRM-VEDA Full time

    Job Description Company Description CRM-VEDA is a next-generation Customer Relationship Management (CRM) platform built with AI at its core. Initially transforming the fitness industry, CRM-VEDA helps gyms and fitness studios streamline operations, engage members, and scale effortlessly. The platform serves multiple industries, including fitness, salons,...

  • CRM Manager

    3 weeks ago

    india, IN Plus Markets Full time

    Company Description At Plus Markets, we empower traders to turn their skills into income, without risking personal capital. Through our simulated trading platform, we offer real payouts, seamless execution, and dedicated support every step of the way. As a trusted proprietary trading firm, we provide fair challenges, cutting-edge technology, and a system...

  • CRM Manager

    3 weeks ago

    India Plus Markets Full time

    Company Description At Plus Markets, we empower traders to turn their skills into income, without risking personal capital. Through our simulated trading platform, we offer real payouts, seamless execution, and dedicated support every step of the way. As a trusted proprietary trading firm, we provide fair challenges, cutting-edge technology, and a system...

  • Business Development Executive

    4 weeks ago

    Bengaluru, Karnataka, India, Karnataka Nurture CRM Full time

    Job Description We're Hiring: Business Development Executive (Full-Time | On-Site)Location: Bengaluru, KarnatakaExperience: 1 – 3 YearsImmediate Joiners PreferredAbout Nurture CRMNurture is a fast-growing SaaS company providing powerful CRM solutions tailored for coaching institutes and upskilling centers. Our platform helps institutes manage their sales...

  • Urgent Search: Search Engine Optimization Specialist

    1 week ago

    Surat, India Wortal CRM Full time

    Job Description Company Description Wortal CRM is a leading customer relationship management software designed to streamline customer management processes for businesses of all sizes. Our scalable and powerful software enhances efficiency, drives growth, and improves customer satisfaction. Wortal CRM can be customized to meet the needs of small businesses,...

  • CRM Manager

    2 days ago

    Faridabad, Haryana, , India Loom Solar Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Job Summary: We are seeking a proactive and analytical CRM Manager to lead and optimize our customer relationship strategies. The ideal candidate will manage CRM platforms, analyze customer data, and execute campaigns to improve customer retention, engagement, and lifetime value.Key Responsibilities:Develop and implement CRM strategies to enhance customer...

  • CRM Manager

    2 days ago

    Mumbai, Maharashtra, , India Circor Careers Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    POSITION DETAILS Position Summary Position Title: CRM ManagerThe primary focus of this role is to drive growth through effective use of CRM systems by developing and executing strategies to manage customer relationships, enhance customer satisfaction with key focus on delivering value to the customers in terms of Commercial Excellence.Principal Activities...

  • Manager - CRM

    2 weeks ago

    India Emeritus Full time

    About Emeritus:Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’...

  • Manager - CRM

    2 weeks ago

    India Emeritus Full time

    About Emeritus: Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus'...

  • CRM Manager

    13 hours ago

    Bengaluru, Karnataka, India Allen Online Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role Overview We're seeking a hands-on and detail-oriented CRM Manager to drive end-to-end customer lifecycle campaigns across channels. You'll play a key role in planning, executing, and optimizing campaigns that improve user engagement and retention.Job Responsibilities:  Plan, oversee, and execute engaging CRM campaigns across email, push...