Senior Admissions Counsellor-Study Abroad-Walk-In

4 days ago

Chennai, India upGrad Full time
As an Admission Profiler you will serve as the vital link between upGrad’s potential learners and our Admission Counsellors.

Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling (VC) sessions with our Admission Counsellors.

Schedule Video Counselling (VC) sessions with Admission Counsellors for qualified leads.

• Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.

• Maintain accurate records of lead interactions and follow-up activities in the CRM system.

Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company.

• Min Graduation is required.

• Previous experience working a 6-day work week.

• Excellent verbal communication skills with an emphasis on fluency in the English language.

• Ability to persuade learners towards attending the Video Counselling (VC) session to ultimately influence their enrollment decisions.

• Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.

2 KEY PERFORMANCE INDICATORS

• Minimum 300 minutes of talk time over calls per day.

• Schedule/book 5 Video Counselling (VC) sessions per day.

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