Associate - Student Connect
2 weeks ago
Associate - Student Connect coordinates the administration of academic programs offered at education center in a manner that serves the best interest of students, maintains the highest standards of academic integrity in accordance with the mission, core values, and purposes of the University.
- Duties & Responsibilities- Tele-calling during admissions. Post admission calling up students to provide any information.
- Support via mailers and telephone.
- Contact person for students for all queries.
- Receiving student queries and routing of queries to the specific process group and replying the update to the student.
- Identifying, interacting and managing good visiting faculty.
- Co-ordination for Personal Contact Programs.
- Scheduling PCP’s and other lectures at the center.
- Co-ordinating exams at the centers, both online and offline.
- Interfacing with HQ to co-ordinate for all academic matters.
- One point of contact to all walk-ins.
- Providing mark sheets/study materials to the students.
- Accepting the PCP form/exam form.
- LMS support to students:
- Informing students about the steps to join live session
- Informing students about the steps to view recording
- Taking the queries with regards to assignment submissions
- Maintaining MIS of all student queries and status update of action taken thereon.
- Experience5 to 7 years of work experience in an administrative role or experience in the relevant field. Having experience in education and education services sector preferable.
- Skills & Abilities- Management skills
- Ability to handle multiple projects and processes simultaneously
- Strong attention to detail
- Excellent verbal, written and interpersonal communication
- Student-oriented attitude
- Integrity, professionalism, strong work ethic and organizational skills
- Ability to work at a fast pace with mínimal supervision
- Adaptability and willingness to learn and improve in all aspects- Qualification: Graduate-
- Location: Chennai (1) | Lucknow (1) | Hyderabad (1) | Delhi (6) | Chandigarh (1) | Indore (1) | Mumbai (3)
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