Senior project manager

Hi, We are having an opening for Senior Project Manager -Infrastructure, Service Delivery & Cloud at our Mumbai location. The Project Manager Infrastructure, Service Delivery & Cloud is responsible for end-to-end planning, execution, and delivery of enterprise-scale IT programs across infrastructure, service assurance, cloud modernization, and endpoint transformations. This role spans multiple geographies and involves direct coordination with global business and IT teams, system integrators, OEMs, and managed service providers. Program Planning & Mobilization Lead scoping, effort estimation, and resource planning for large-scale transformation programs. Define project charters, detailed WBS, and RACI aligned to global delivery models. Execution & Delivery Management ~ Drive execution of infrastructure and service delivery projects including: ~- Global data center transitions ~- Active Directory and network consolidations ~- Cloud migrations (Iaa S/Paa S/Saa S)~- Infrastructure tool deployments (ITSM, Patch, Monitoring, etc.)~ Governance, Reporting & Risk Management Report status to executive stakeholders and ensure escalation frameworks are triggered. Maintain risk registers, mitigation plans, and change logs. Liaise with OEMs, SIs, and MSPs to align project timelines, So Ws, and service commitments. Budget & Commercial Control ~ Manage project budgets, procurement timelines, and invoice validations in collaboration with Finance and Procurement teams. Maintain project artefacts, SOPs, meeting notes, and audit logs. Ensure compliance with ITIL, Gx P, SOX, and internal governance models. In-depth understanding of enterprise infrastructure, cloud technologies, and ITSM delivery models Experience in managing large cross-border IT projects and global rollouts Expertise in program management tools (MS Project, Service Now PPM, Smartsheet)Understanding of ITIL, Agile/Waterfall delivery methods, and compliance frameworks Global CIO / Head of Infrastructure / Head of Service Assurance: IT Business Partners & Regional IT Heads: Coordination of business alignment, site readiness, stakeholder engagement Cybersecurity, Compliance & Quality Teams: Risk approvals, Gx P validations, audit support Finance, PMO & Procurement: Budget planning, invoice sign-offs, commercial tracking System Integrators (SIs), Managed Services Providers (MSPs): So W delivery, workstream updates, escalations Technical workshops, onboarding support, deployment reviews Project evidence submission, controls validation Executive status reports, steering committee presentations, RCA documentation Vendor So W walkthroughs, project onboarding kits, change request documentation Co-leads contract discussions, So W finalization, change request evaluations with vendor partners Partners with Procurement and Legal to close commercials and delivery terms Risk acceptance levels and mitigation triggers Technology stack choices and tool rollout plans within project guardrails Managing multi-country deployments with differing infra maturity and timezone alignment High: Includes driving agile delivery within traditional infra programs Integrating project analytics dashboards and predictive issue management Enabling cross-tower project transparency and digital program management maturity Bachelors or Masters degree in Information Technology, Engineering, or equivalent PMP or PRINCE2 Certified (mandatory)Agile/Scrum Master certification preferred ITIL Foundation/Intermediate beneficial Experience: ~10+ years of project/program management experience, with at least 5 years in infrastructure/cloud/enterprise tool projects Strong project planning, stakeholder engagement, and risk management Experience working across cultures, vendors, and geographies Comfort with executive reporting and multi-project dashboards Travel Requirement: ~ Up to 30% based on deployment, review meetings, and partner coordination Masters in Information Systems, Engineering, or related field Specific Certification : PMP, PRINCE2, Agile/Scrum Master certifications (mandatory). Strong project planning, stakeholder engagement, and risk management Experience working across cultures, vendors, and geographies Comfort with executive reporting and multi-project dashboards Experience : 12-15+ years of experience in IT audit, risk, and compliance roles.