Server monitoring

1 month ago


Pune, India Tata Consultancy Services Full time

Dear Candidate Greetings from TCS TCS has been a great pioneer in feeding the fire of young Techies like you.

We are a global leader in the technology arena and there's nothing that can stop us from growing together.

Role: Server monitoring Location: Pune/Chennai Experience Range: 6 - 8 years Educational Qualification : 15 Years of Full Time Education Job Description: Required Technical Skill Set : Monitoring tools like Moogsoft, Dynatrace, ELK, Science Logic(NW), Sysview(Mainframe) & Solar Winds.

Must-Have 1.

Knowledge on Infrastructure Monitoring tools like Moogsoft, Dynatrace, ELK, Science Logic(NW), Sysview(Mainframe) & Solar Winds.

2.

Expertise in monitoring tools, ITSM tools, Network and other tools Good-to-Have • Knowledge on Infrastructure Monitoring tools like Moogsoft, Dynatrace, ELK, Science Logic(NW), Sysview(Mainframe) & Solar Winds.

• Expertise in monitoring tools, ITSM tools, Network and other tools • Provide information on components and services availability, capacity, and performance metrics • Troubleshoot problems Technically at L1 & L1.5 level and triage all the tickets.

• Tracking and documenting all defects and resolutions in detail through a designated Ticket Tools • Escalating complicated issues to management, other IT resources, third parties and/or vendors, as appropriate.

• Have a prior experience on proactive and reactive monitoring of technology systems like: Servers, Network infrastructure, Apps, Databases & data centers.

• Should have an excellent communication skills • Should be ready to operate on 24/7 support model • Should have a knowledge on a daily systems, servers, devices or components Health Check Process


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