Server Monitoring
1 month ago
Dear Candidate
Greetings from TCS
TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
Role: Server monitoring
Location: Pune/Chennai
Experience Range: 6 - 8 years
Educational Qualification : 15 Years of Full Time Education
Job Description:
Required Technical Skill Set : Monitoring tools like Moogsoft, Dynatrace, ELK, ScienceLogic(NW), Sysview(Mainframe) & SolarWinds.
Must-Have
1. Knowledge on Infrastructure Monitoring tools like Moogsoft, Dynatrace, ELK, ScienceLogic(NW), Sysview(Mainframe) & SolarWinds.
2. Expertise in monitoring tools, ITSM tools, Network and other tools
Good-to-Have
• Knowledge on Infrastructure Monitoring tools like Moogsoft, Dynatrace, ELK, ScienceLogic(NW), Sysview(Mainframe) & SolarWinds.
• Expertise in monitoring tools, ITSM tools, Network and other tools
• Provide information on components and services availability, capacity, and performance metrics
• Troubleshoot problems Technically at L1 & L1.5 level and triage all the tickets.
• Tracking and documenting all defects and resolutions in detail through a designated Ticket Tools
• Escalating complicated issues to management, other IT resources, third parties and/or vendors, as appropriate.
• Have a prior experience on proactive and reactive monitoring of technology systems like: Servers, Network infrastructure, Apps, Databases & data centers.
• Should have an excellent communication skills
• Should be ready to operate on 24/7 support model
• Should have a knowledge on a daily systems, servers, devices or components Health Check Process
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