Client Servicing Manager
6 hours ago
JOB DESCRIPTIONThe role of a Client Servicing Manager at Zero Design Studio involves overseeing client relationships, managing projects, and ensuring the successful delivery of event solutions that align with client objectives.1. Client Relationship Management- Build and maintain strong, long-term client relationships.- Responsible for creating, pitching and presenting presentations to clients.- Serve as clients' primary point of contact, understanding their needs and expectations.- Ensure client satisfaction by delivering high-quality event services and resolving issues proactively.- Conduct regular client meetings to review project progress, gather feedback, and discuss future opportunities.2. Project Planning and Execution- Creatively lead the development of event strategies and concepts in line with client goals.- Oversee end-to-end project management, from ideation to execution, ensuring timelines, budgets, and quality standards are met.- Collaborate and work as a team player with internal teams (creative, production, client service, etc.) to deliver seamless events.- Monitor the progress of events, adjusting as necessary to meet client expectations.3. Budget and Financial Management- Develop and manage event budgets, ensuring cost efficiency without compromising quality.- Track expenses, manage vendor contracts, and ensure financial accountability for each project.- Provide timely financial reports to clients and senior management, highlighting ROI and other key metrics.4. Team Collaboration- Foster collaboration between departments to ensure cohesive and efficient event execution.- Provide guidance on best practices, troubleshooting issues, and maintaining high standards of client servicing.5. Strategic Growth- Develop and implement strategies to enhance client retention and expand service offerings.- Collaborate with the business development team to pursue new clients and pitch event solutions.- Stay updated on industry trends and competitor activities to ensure the agency’s offerings remain competitive.6. Post-Event Evaluation and Reporting- Conduct post-event evaluations to assess client satisfaction, team performance, and event success metrics.- Prepare detailed post-event reports with insights on what worked well and areas for improvement.- Leverage client feedback to continuously improve service delivery and event quality.7. Vendor and Partner Management- Manage relationships with third-party vendors and partners to ensure seamless event execution.- Negotiate contracts and agreements to secure favourable terms for clients and the agency.- Ensure compliance with contracts, timelines, and quality standards.8. Compliance and Risk Management- Ensure events comply with legal, safety, and regulatory requirements.- Identify potential risks and develop contingency plans to mitigate them.- Monitor event operations to ensure adherence to ethical standards and industry best practices.
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Client Servicing Manager
3 weeks ago
Mumbai, India Qube Health Full timeQubeHealthJob Description: Client Servicing ManagerDescription:This role offers the opportunity to be a part of QubeHealth’s Enterprise Client Team that’s focused on-boarding & maintaining relationships with the large B2B Enterprise clients.We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager. As a...
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Client Servicing Manager
2 weeks ago
Mumbai, India Qube Health Full timeQube Health Job Description: Client Servicing ManagerDescription:This role offers the opportunity to be a part of QubeHealth’s Enterprise Client Team that’s focused on-boarding & maintaining relationships with the large B2B Enterprise clients.We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager. As a...
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Client Servicing Manager
3 weeks ago
Mumbai, India Qube Health Full timeQubeHealthJob Description: Client Servicing ManagerDescription: This role offers the opportunity to be a part of QubeHealth’s Enterprise Client Team that’s focused on-boarding & maintaining relationships with the large B2B Enterprise clients.We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager. As a...
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Client Servicing Manager
2 weeks ago
Mumbai, India Qube Health Full timeQubeHealthJob Description: Client Servicing ManagerDescription: This role offers the opportunity to be a part of QubeHealth’s Enterprise Client Team that’s focused on-boarding & maintaining relationships with the large B2B Enterprise clients.We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager. As a...
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Client Servicing Manager
2 weeks ago
Mumbai, India Qube Health Full timeQubeHealthJob Description: Client Servicing ManagerDescription: This role offers the opportunity to be a part of QubeHealth’s Enterprise Client Team that’s focused on-boarding & maintaining relationships with the large B2B Enterprise clients.We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager. As a...
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Client Servicing Manager
2 weeks ago
Mumbai, India Qube Health Full timeQube HealthJob Description: Client Servicing ManagerDescription:This role offers the opportunity to be a part of QubeHealth’s Enterprise Client Team that’s focused on-boarding & maintaining relationships with the large B2B Enterprise clients.We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager. As a...
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Client Servicing Manager
3 weeks ago
mumbai, India Qube Health Full timeQubeHealth Job Description: Client Servicing Manager Description: This role offers the opportunity to be a part of QubeHealth’s Enterprise Client Team that’s focused on-boarding & maintaining relationships with the large B2B Enterprise clients. We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager. As...
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Client Servicing Manager
2 weeks ago
Mumbai, India Qube Health Full timeQube Health Job Description: Client Servicing Manager Description: This role offers the opportunity to be a part of QubeHealth’s Enterprise Client Team that’s focused on-boarding & maintaining relationships with the large B2B Enterprise clients. We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager....
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Client Servicing Manager
2 weeks ago
Mumbai, India Qube Health Full timeQube Health Job Description: Client Servicing Manager Description: This role offers the opportunity to be a part of QubeHealth’s Enterprise Client Team that’s focused on-boarding & maintaining relationships with the large B2B Enterprise clients. We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager....
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Client Servicing Manager
2 weeks ago
Mumbai, India Qube Health Full timeQube Health Job Description: Client Servicing Manager Description: This role offers the opportunity to be a part of QubeHealth’s Enterprise Client Team that’s focused on-boarding & maintaining relationships with the large B2B Enterprise clients. We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager....
