Associate director

3 weeks ago

Hyderabad, India R1 RCM Full time
Job Description – Associate Director – Coding Quality
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
Job Responsibilities:
Lead a team of quality senior managers/managers for multiple business units/customers and across locations
Lead closer calibrated quality outcomes for end customers
Drive customer satisfaction for quality of coding output including corrective and preventive actions for customer quality concerns
Build and operate a predictable quality model and well aligned outcome-based quality assurance unit for coding
Actively collaborate new customer engagements for better quality outcomes including calibration, SOP inputs
Drive the structure and governance for ongoing customer calibrations
Collaborate and drive coding compliance reviews, alignment and actions
Lead quality representation in business reviews – weekly, monthly and quarterly as well customer and internal stakeholders/leadership visits
Drive high level of visibility on business performance and measures to relevant internal stakeholders
Actively lead collaborative efforts and cohesive outcomes between US and Global QA teams
Drive and guide analytics for comprehensive quality dashboards along with business insights and publish for internal stakeholders and leaders
Drive quality transformation initiatives and continual process improvement
Create effective quality sampling process and governance
Drive QA effectiveness and alignment with customer perceived quality
Collaborate with product team to build and manage comprehensive QA workflow tool along with reporting and insights capabilities
Drive process improvement initiatives including process reengineering, lean and automation initiatives to drive efficiency
Drive value-based initiatives including upstream opportunities from AR to coding, coding denials to abstract coding as well coding optimization, benchmarking and CDI/provider education initiatives as well technology initiatives such as autonomous coding, coding edits/scrubbers and auto fixes
Collaborate with training team to drive effective feedback loop to address quality gaps through onboarding training
Drive high performing quality operations with closer governance on KPIs such as productivity, absenteeism, shift adherence, utilization, productive time etc
Drive high people engagement including framework for periodical connects including 1 to 1, skips, FGDs as well use the people survey tool to drive meaningful actions, EWS and employee retention and govern attrition
Manage all exceptions and escalations for quality team
Drive people development efforts and framework around IDP and R&R initiatives and be an inspiring people leader
Closely work with operations to meet dynamic business needs on quality support
Review and govern external audits rebuttals and final outcomes
Govern transactional quality operations as well drive strategic initiatives and implement best QA practices
Identify process improvement/business excellence/process reengineering opportunities and drive further
Drive automation and transformation initiatives
Exposure to digital solutions, automation, AI and analytics and ability to implement digital solutions
Analytical and structured approach with extensive experience in implementing high impact projects and delivering transformation projects in scale
Skills required:
15+ years experience with 5+ years of experience in quality and process excellence leadership with preferred experience in medical coding
Lean Six Sigma Black Belt (Preferred)
Thorough understanding of transactional quality concepts including sampling methodologies, scoring methods, QMS, Calibration, Gauge R&R etc
Hands on experience on using 7 QC tools, lean concepts etc
Multispecialty coding experience is preferred including acute and profee coding
Good communication, interpersonal skills, people management skills
Good understanding of operational and financial metrices
Location: Hyderabad
Shift timings: 12 pm to 9 pm (WFO), Hybrid as applicable as per business requirements

  • Associate Director

    4 weeks ago

    Hyderabad, India Genzeon Full time

    Job Title: Associate Director / Director – People & CultureLocation: HyderabadJob Type: Full-timeAbout GenzeonGenzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. Genzeon is a dominant driver in next generation technology services & solutions and digital transformations. We empower...

  • Associate director

    4 weeks ago

    Hyderabad, India Genzeon Full time

    Job Title: Associate Director / Director – People & Culture Location: Hyderabad Job Type: Full-time About Genzeon Genzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. Genzeon is a dominant driver in next generation technology services & solutions and digital...

  • Associate Director

    4 weeks ago

    hyderabad, India Genzeon Full time

    Job Title: Associate Director / Director – People & Culture Location: Hyderabad Job Type: Full-time About Genzeon Genzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. Genzeon is a dominant driver in next generation technology services & solutions and digital transformations. We...

  • Associate Director

    4 weeks ago

    hyderabad, India Genzeon Full time

    Job Title: Associate Director / Director – People & CultureLocation: HyderabadJob Type: Full-timeAbout GenzeonGenzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. Genzeon is a dominant driver in next generation technology services & solutions and digital transformations. We empower...

  • Associate Director

    3 weeks ago

    hyderabad, India Genzeon Full time

    Job Title: Associate Director / Director – People & Culture Location: HyderabadJob Type: Full-timeAbout GenzeonGenzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. Genzeon is a dominant driver in next generation technology services & solutions and digital transformations. We...

  • Associate-Director IT

    1 month ago

    hyderabad, India NTT DATA Business Solutions Full time

    We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and...

  • Associate Director

    4 weeks ago

    Hyderabad, India Genzeon Full time

    Job Title: Associate Director / Director – People & CultureLocation: HyderabadJob Type: Full-timeAbout GenzeonGenzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. Genzeon is a dominant driver in next generation technology services & solutions and digital transformations. We empower...

  • Associate Director

    4 weeks ago

    Hyderabad, India Genzeon Full time

    Job Title: Associate Director / Director – People & CultureLocation: HyderabadJob Type: Full-timeAbout GenzeonGenzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. Genzeon is a dominant driver in next generation technology services & solutions and digital transformations. We empower...

  • Associate Director

    7 days ago

    Greater Hyderabad Area, India HCLTech Full time

    Looking for a candidate at the level of an ‘Associate Director’ that can drive innovation and excellence in lab systems implementation within pharmaceutical sector Lead and provide strategic direction to a global team accountable for delivering (Opex & Capex), and lifecycle of laboratory information management systems, QC Lab enterprise systems,...

  • Associate Director

    1 week ago

    Greater Hyderabad Area, India HCLTech Full time

    Looking for a candidate at the level of an ‘Associate Director’ that can drive innovation and excellence in lab systems implementation within pharmaceutical sectorLead and provide strategic direction to a global team accountable for delivering (Opex & Capex), and lifecycle of laboratory information management systems, QC Lab enterprise systems,...

  • Associate-Director IT

    1 month ago

    hyderabad, India NTT DATA Business Solutions Full time

    We want to shape the future with vision and innovation. Be part of it and develop your full potential!As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and...

  • Associate Director Statistical Programming

    6 months ago

    Hyderabad, India Bristol Myers Squibb Full time

    Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms...

  • Associate Director, Statistical Programming

    6 months ago

    Hyderabad, India Bristol Myers Squibb Full time

    Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms...

  • Value Momentum

    1 month ago

    Hyderabad, India Value Momentum Software Services Pvt. Ltd. Full time

    Job Description: Director Or Associate Director Analytics Consulting. Job Title: Director Or Associate Director Analytics Consulting. Primary skills: Expertise in data science and/or business analysis, business process and/or business requirements documentation. Location: Hyderabad. Mode of work: On Site. Experience: 8-12 years. About the job:- We are...

  • Associate-Director IT

    2 months ago

    Hyderabad, India NTT DATA Business Solutions Full time

    We want to shape the future with vision and innovation. Be part of it and develop your full potential!As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and...

  • Associate-Director IT

    2 months ago

    hyderabad, India NTT DATA Business Solutions Full time

    We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and...

  • Associate-Director IT

    2 months ago

    Hyderabad, India NTT DATA Business Solutions Full time

    We want to shape the future with vision and innovation. Be part of it and develop your full potential!As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and...

  • Associate-Director IT

    2 months ago

    Hyderabad, India NTT DATA Business Solutions Full time

    We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and...

  • Associate-Director IT

    1 month ago

    hyderabad, India NTT DATA Business Solutions Full time

    We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and...

  • Associate-Director IT

    2 months ago

    hyderabad, India NTT DATA Business Solutions Full time

    We want to shape the future with vision and innovation. Be part of it and develop your full potential!As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and...