AMS Manager

2 days ago

Hyderabad, India Darwinbox Full time

About the Role:

We are looking for an experienced and dynamic AMS Manager (HCM) to lead and manage the

Application Management Services (AMS) team. The successful candidate will be

responsible for ensuring smooth operation and continuous improvement of application

services for the clients. The AMS Manager will oversee the delivery of high-quality

support, enhancements, and optimization capabilities, ensuring applications meet

business needs and performance standards.

Key Responsibilities:

• Lead and manage a team of AMS consultants to deliver AMS services across

various enterprise clients.

• Conduct daily scrum meetings and oversee the day-to-day operations of AMS,

ensuring service-level agreements (SLAs) and key performance indicators (KPIs)

are consistently met.

• Plan Onboarding of Client along with preparation and continuous enhancement

of AMS

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