Customer support executive

11 hours ago

Bengaluru, India GoKhana Full time

About Go Khana - To Box Ventures Pvt Ltd:Go Khana is a full-stack B2 B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, Go Khana offers Saa S solutions to digitize corporate cafeterias and eateries in tech park. Go Khana’s award-winning solution brings our food partners, corporate partners, and their employees on a single, transparent platform. Go Khana is built around the principle of simplicity. Whether it is the simplicity of solving problems, eliminating the need for multiple apps for outlet types, or the absolutely intuitive ease of using the app.Website: Executive – Customer Support:The customer support executive is the direct connection between the customer and the company. They need to identify problems, analyse situations, and find appropriate solutions. They should be resourceful, proactive, and able to think critically to resolve customer issues effectively.Roles & Responsibilities:* Primarily handling merchant escalated cases daily.* Working with the internal stakeholders to extract the resolution.* Identify opportunities for process improvement, considering the merchant and partner experiences.* Proactively help to resolve merchant concerns in a timely, professional and positive manner, escalating issues to the next level or other internal stakeholders, as needed.* If required need to connect with the merchants via phone or non-voice channels, to understand and work on the case efficiently and effectively.* Flexible to take up extra initiative or additional work as per the organizational requirement.Prerequisites:* Education – Graduation in any Stream.* Skills- Best written and communication skills & MS Office knowledge.* Candidates with relevant (Merchant Helpdesk / Customer Experience) preferred.* Experience- 2 to 4 years.

  • Customer Care Executive

    5 days ago

    Bengaluru, India Customer Care Executive Full time

    Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...

  • Customer Support Executive

    4 weeks ago

    Bengaluru, India 247 Customer Private Limited Full time

    Job Description Are you ready to kickstart your career in an International Voice Process Join us and take the opportunity to work with global customers from the U.S., UK, Canada, and Australia! ? About the Role: You’ll handle customer calls, provide product/service support, and offer technical solutions to resolve their queries. ✨ What We’re...

  • Customer Support Executive

    3 days ago

    Bengaluru, India Child Support Foundation Full time

    Hindi is mandatory - Initiating calls with potential customers over the phone. - Asking questions to engage customers and keep the conversation going. - Listening to the customers' needs to generate repeat sales. - Gathering and documenting customer information, payment methods, purchases, and reactions to products. - Keeping up to date on all products and...

  • [Immediate Start] International customer support

    4 weeks ago

    Bengaluru, India 247 Customer Private Limited Full time

    Job Description ? Join the Global Team at [24]7.ai! Role: International Customer Support (Voice/Blended) Location: Bengaluru, Kadubeesanahalli Shift: Rotational and Night Shifts (US/Australian) – Work from Office Only ? What You’ll Do: As an International Customer Support Executive, you will: - Handle customer calls from different countries,...

  • Customer Support

    5 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • ▷ (15h Left) International customer support

    4 weeks ago

    Bengaluru, India 247 Customer Private Limited Full time

    Job Description An International Voice is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, Australia etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Skills Required: Excellent Verbal and Written Communication...

  • Customer Support

    1 week ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

  • Customer Support

    1 week ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Startek Ageis Process: - Customer Support Voice Process Qualification: - Graduates Languages: - English + Hindi Experience: - Freshers or 6 Months of Exp in CSE Salary: - 20500CTC TH 15700 Fresher 24500CTC TH 19800 Experinece Quarterly Bonus: - 4065 Location: - Kudlu gate Pay: ₹22,000.00 per month Schedule: - Day shift -...

  • Customer Care Executive

    4 weeks ago

    Bengaluru, India 247 Customer Private Limited Full time

    Job Description ? Join the Team at [24]7.ai as a Customer Care Executive! Location: Bengaluru, India Shift: Night Shifts (US/Australian) Work Mode: Work from Office ? Role Overview: - Position: Customer Care Executive - Responsibilities: - Handle inbound and outbound calls. - Engage with existing and prospective customers to gather information. -...

  • ▷ Urgent! US Voice Process

    4 weeks ago

    Bengaluru, India 247 Customer Private Limited Full time

    Job Description ? Exciting Career Opportunity at [24]7.ai! Role: International Voice/Non-Voice Executive Location: Bangalore, KA, IN Shift: Rotational and Night Shifts (US/Australian) – Work from Office Only ? Role Highlights: - Interact with international customers via calls or chat. - Provide product, service, and technical support to resolve...