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Talentmatics | Delivery Manager | pune

1 month ago

pune, India Talentmatics Full time

We are looking for Technical Delivery Head


· The key responsibilities would include –

· Delivery Management: Define and execute the overall plan for the delivery unit which will include areas like - Revenue/account growth, Account receivables, Margins, Risk Management, Quality Management, Project governance, etc.

· Should be willing to work with the Delivery Manager, Architects and Project Managers to resolve the issues.

· Customer Management: Connect with and manage CXO level executives in customer organizations, own customer satisfaction, understand customer strategy and advise customer on their strategic direction.

· People Management: Manage teams, create motivation, engagement, build strong people processes, coach and mentor top talent, create succession plans, etc.

Competency, skills and desired experience.

· Should have minimum 15 years’ experience in the Information Technology sector, with around 5 years in a Leadership / Strategic / Management role

· Should have a Technical background: Should be able to talk the language of Technical professionals, to understand customer situations and give advice. Should be willing to jump into customer escalations and work hands-on and lead the team with optimum solutions. Should have played the role of Software Engineer, Tech Lead, PM in the past.

· Should have experience of Delivery Management with Product / Service organizations.