Softenger | Citrix Administrator | mumbai

2 weeks ago

mumbai, India Softenger Full time

Job Title: VDI Server Management Specialist


Job Responsibilities:


  • Manage and maintain VDI server environments, ensuring optimal performance and availability.
  • Handle incidents in Citrix VDI environments, troubleshooting and resolving issues promptly.
  • Perform backup and restore operations for Citrix configuration data to ensure data integrity.
  • Export and import configuration data from Citrix ADC and restore configurations as needed.
  • Manage and restore ACCOPS ADC configuration data and databases, ensuring continuity of services.
  • Verify end user identities across Yotta and Accops platforms for access requests and security.
  • Address and resolve issues related to HYWORSK client applications.
  • For unresolved issues after initial troubleshooting, collaborate with OEM teams to drive resolutions.
  • Monitor and maintain Citrix components, including Citrix infrastructure health and system performance.
  • Track and monitor machine status and proactively address any discrepancies.
  • Manage the starting and stopping of VDI services on both VDI hosts and servers.
  • Monitor product license usage and reset license data when necessary to ensure compliance.


Desired Skills & Experience:


  • Expertise in managing VDI servers, particularly in Citrix environments.
  • Experience in handling incidents and troubleshooting in Citrix VDI setups.
  • Proficiency in backing up and restoring Citrix configuration data and working with Citrix ADC.
  • Familiarity with ACCOPS ADC and ACCOPS databases, including import/export and restore functions.
  • Experience working with Yotta and Accops for verifying user entities and managing access requests.
  • Strong problem-solving skills for addressing client application issues, particularly with HYWORSK.
  • Ability to collaborate with OEM teams for issue resolution and escalate when necessary.
  • Ability to monitor system health and take corrective actions when VDI or server services encounter issues.
  • Knowledge of product license usage tracking and management.

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