Technical Marketing Manager

1 day ago


Pune, India Fleetguard Filters Pvt. Ltd. Full time

TitleTechnical Marketing (Team Member)FunctionTechnical MarketingDepartmentTechnical MarketingGrade/DesignationAsst Manager- ManagerLocationBanerKey Performance IndicatorTo generate new businessEXPERIENCE- Experienced with handling customers- 7-15 yrsQualificationBE Mechanical/AutomobileLanguages to know: Tamil (Mandatory)Tasks- To establish a single point of contact with customers- Generating an RFQ- To lead Concept Designing- Make 2-3 design options as solution- Customer mapping- Interact with customer andunderstand pain areas /the need- Lead NPD from inquiry to PPAP- Providing Technical/commercial proposals/solutions in line with customer requirement for New products or existing products- Price finalization and customer negotiations- Prepare and submit quote as per customer timeline- Tracking of various development projects till the completion stage- To review and address customer grievances in 2-2-2-2 by coordinating the CQC (Customer quality complaint) resolution. Prepare CAPA reports and submit to the customer.- Creating technical awareness among the customers for product in various campaign- Customer relationship management- Review of product related field issues- Exploring new business opportunities with the existing customers- Introduction of new products and technologies- Technical Assistance to After Market Team- Value engineering- Conducting IQAs on customer vehicles/equipment for all new products.- Support to brand manager for customer specific technical promotional activities- Settling commercial activities like pending payments or transactional issues and recovery and reconciliationKNOWLEDGE- Application Engineering, Basic Engine, Filtration Basics- Diesel engine and its application on equipments- Product range and Technical knowledge of our products.- Manufacturing and engineering related knowledge.FUNCTIONAL COMPETENCIES/ SKILLS- Good understanding of customer requirement and means to fulfill the requirements.- Cool and calm attitude to main a diplomatic relationship with customer even under tremendous pressure.- Presentation, communication and costing skills- Diplomatic and negotiating skill.



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