Technical Marketing Manager

3 weeks ago

Pune, India Fleetguard Filters Pvt. Ltd. Full time

Title

Technical Marketing (Team Member)

Function

Technical Marketing

Department

Technical Marketing

Grade/Designation

Asst Manager- Manager

Location

Baner

Key Performance Indicator

To generate new business

EXPERIENCE

  • Experienced with handling customers
  • 7-15 yrs

Qualification

BE Mechanical/Automobile

Languages to know: Tamil (Mandatory)


Tasks


  • To establish a single point of contact with customers
  • Generating an RFQ
  • To lead Concept Designing
  • Make 2-3 design options as solution
  • Customer mapping
  • Interact with customer andunderstand pain areas /the need
  • Lead NPD from inquiry to PPAP
  • Providing Technical/commercial proposals/solutions in line with customer requirement for New products or existing products
  • Price finalization and customer negotiations
  • Prepare and submit quote as per customer timeline
  • Tracking of various development projects till the completion stage
  • To review and address customer grievances in 2-2-2-2 by coordinating the CQC (Customer quality complaint) resolution. Prepare CAPA reports and submit to the customer.
  • Creating technical awareness among the customers for product in various campaign
  • Customer relationship management
  • Review of product related field issues
  • Exploring new business opportunities with the existing customers
  • Introduction of new products and technologies
  • Technical Assistance to After Market Team
  • Value engineering
  • Conducting IQAs on customer vehicles/equipment for all new products.
  • Support to brand manager for customer specific technical promotional activities
  • Settling commercial activities like pending payments or transactional issues and recovery and reconciliation

KNOWLEDGE

  • Application Engineering, Basic Engine, Filtration Basics
  • Diesel engine and its application on equipments
  • Product range and Technical knowledge of our products.
  • Manufacturing and engineering related knowledge.

FUNCTIONAL COMPETENCIES/ SKILLS

  • Good understanding of customer requirement and means to fulfill the requirements.
  • Cool and calm attitude to main a diplomatic relationship with customer even under tremendous pressure.
  • Presentation, communication and costing skills
  • Diplomatic and negotiating skill.

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