Quality Analyst

Company DescriptionNext Step Recruiters, based in Delhi, is a leading staffing and recruitment consultancy specializing in end-to-end hiring solutions across India. We connect exceptional talent with renowned organizations by focusing on aligning the right skills to client needs. With a people-first approach, we aim to create long-term professional success...

We're Hiring: Quality Analyst - BPO (International Telecom/Sales process)Location: Gurgaon, IndiaWhat You'll Do:Monitor performance & ensure quality complianceProvide feedback & drive process improvementsAnalyze metrics & collaborate for continuous growthExcellent communication skillsWhy Join Us:Career growthCompetitive salary & benefitsWork with a...

Seeking a Quality Analyst with extensive experience inGlobal Distribution Systems (GDS), specifically Galileo and Sabre.Conduct quality audits and reviews for GDS-related processesKnowledge of additional GDS platforms (Amadeus, Travelport)Office cab/shuttle

Join us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testingYou'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of workingJoining us in this fast paced role, you'll...

Join us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testingYou'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of workingJoining us in this fast paced role, you'll...

Cloud Certitude is a consulting company in Gurgaon, specializing in products, platform, and ISV services. We prioritize high-quality continuous improvement in our delivery engagements and have a proven track record of developing, customizing, and integrating solutions for clients. As certified Salesforce consultants, we offer setup, configuration,...

We’re Hiring – Quality Analyst || Technical Process || Gurgaon- Process: Technical SupportWhat You’ll Do:- Monitor and evaluate calls to ensure service excellence & process adherence- Identify training opportunities and provide actionable feedback- Conduct performance audits and RCA for quality deviations- Prepare detailed weekly & monthly quality...

Company Overview: Kezan Consulting is a leading Human Resources Services provider in India. With a commitment to excellence and a client-centric approach, we offer a wide range of HR solutions to meet the evolving needs of businesses across various industries. Role and Responsibilities: As a Quality Analyst at Kezan Consulting, you will be responsible for...

Key Responsibilities:Monitor and evaluate inbound and outbound calls to assess communication quality, accuracy, and adherence to process guidelines.Identify training needs and provide actionable feedback to team members to improve performance.Develop and implement quality assurance standards and processes.Collaborate with operations and training teams to...

Job Title: Call Quality AnalystCompany: PolicybazaarLocation: GurgaonExperience Required: 2 to 4 YearsLanguages Known: English and any South Indian language (Tamil, Telugu, Kannada, or Malayalam)About the Role:We are looking for an experienced and detail-oriented Call Quality Analyst to join our team at Policybazaar. The ideal candidate will be responsible...