Vigneto | Customer Relationship Executive | new delhi
4 days ago
Vigneto is a premium tableware brand that offers the best-in-class tableware products inspired by Indian taste and aesthetics. Our mission is to create exceptional products that elevate your dining experience.
Duties and responsibilities:
Handle customer queries / issues / concerns / feedback / grievances
Convert queries / leads into orders
Pay utmost attention to details
Provide quick, prompt, and correct responses
Manage customers queries in their preferred language i.e., English or Hindi
Communicate with a premium customer base in an efficient manner
Understand the category of tableware and home décor thoroughly
Help customers with technical & billing related queries
Coordinate with other teams to make sure customer' queries are resolved
Regular follow-up & updates to customers
Desired Candidate Profile:
Excellent communication (English & Hindi) and negotiation skills
Should have good work ethics and calm attitude
Should be able to manage escalations and queries
Job Type : Full-time
Salary : Negotiable
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new delhi, India Vigneto Full timeCompany Description Vigneto is a premium tableware brand that offers the best-in-class tableware products inspired by Indian taste and aesthetics. Our mission is to create exceptional products that elevate your dining experience. Duties and responsibilities: Handle customer queries / issues / concerns / feedback / grievances Convert queries / leads into...
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delhi, India Vigneto Full timeCompany Description Vigneto is a premium tableware brand that offers the best-in-class tableware products inspired by Indian taste and aesthetics. Our mission is to create exceptional products that elevate your dining experience. Job Description We are seeking an experienced performance marketing associate to develop, implement, and manage our company's...
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