Website manager

2 months ago

New Delhi, India Laromani Full time

This is a full-time on-site role based in New Delhi for a Website Associate specialising in Shopify. The role entails the daily management and optimisation of our Shopify website to enhance customer experience and drive online sales.   * Keep the website content up to date (Text, Banners, featured collections, bestselling items, navigation etc.) * Creation of product catalogues on the website. * Retouching, resizing and compressing images as per Shopify guidelines for product listings. * Managing and executing the collection launches and fixing backend errors on the websites. * Oversee inventory levels, update stock status, and manage backorders. * Oversee the processing of orders, including tracking, updating order status, and handling returns or exchanges. * Track timely and accurate fulfilment of orders, coordinate with shipping partners and internal production team. * Responsible for daily/weekly/monthly updates and activities on Shopify, website. Use Shopify’s analytics tools to track key performance indicators (KPIs), such as sales, traffic, and conversion rates and provide regular reports. * Coordinate with marketing teams for day-to-day activities. * Create strategy and frameworks that can increase our landing pages' performance. * Implement SEO best practices for product listings, content, and site structure to improve search engine rankings. * Stay updated with emerging technologies/industry trends and apply them into operations and activities. * Experience in managing and handling Shopify websites. * Good knowledge of Ul & UX is added advantage. * Working knowledge of the Shopify platform, as well as exposure to application development and storefront APls, to extend Shopify functionality. * Address and resolve customer inquiries related to orders, product information, and website issues.   Qualifications * Proficiency in Shopify platform management since 2-3 years. * Proficiency in Adobe Photoshop & Illustrator. * Strong creative visualisation skills to create banners, figure overall website aesthetics. * Experience in website maintenance and optimisation * Knowledge of e-commerce best practices * Strong attention to detail and organisational skills * Working knowledge of Shopify coding is an added advantage. * Experience with performance marketing/campaign management is an added advantage.

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