International Voice – Customer Service

6 days ago

Mumbai, India Tata Consultancy Services Full time

TCS BPS IS HIRING FOR International Voice – Customer Service Role at MumbaiKindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane)Experience required:- 1-12 Years in the contact center industryJob Requirement:- Candidates with international customer service (VOICE) experience preferred.- Graduate and above with minimum 12 months’ experience and HSC with minimum 18 months’ experience and maximum 12 years' experience in contact center industry.- Flexible working in rotational shifts, including night shifts- Fresher Candidates: B. Com, BA, BAF, BBI, BBA, BBM, BMS, BSc (Maths, Physics, Chemistry, Botany, Zoology) Fresher Graduates from 2024 & 2025 Year of Passing Batch.- BE/BTech and Postgraduates are not eligible- Mode of Salary credit should be through banks from all the employers (No cash in hand)- All educational and employment documents are mandatory to have.Skill Requirement:- Excellent Communication Skills- Strong Team Player- Strong Domain Knowledge Preferred- Strong feedback implementation skills- Possess Positive attitude and know to promote brand value.- Ability to work in any shifts, the majority being night and midnight shiftsJob Description:- Handle customer interactions daily with 0 availability time- Ensure SLAs are met consistently at individual and team level.- Meet and exceed all performance thresholds.- Focus on Key KPI's like RSAT, AHT and customer experience.- Constantly remain abreast of new changes- Implement feedback and corrective actions to avoid repeat instances"TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately.

  • International Voice – Customer Service

    4 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai!Kindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane)Experience required:1-12 Years in the contact center industryJob Requirement:Candidates with international customer service (VOICE)...

  • International Voice – Customer Service

    4 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industryJob Requirement:Candidates with international customer service (VOICE)...

  • International Voice – Customer Service

    4 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industryJob Requirement:Candidates with international customer service (VOICE)...

  • International Voice – Customer Service

    4 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai!Kindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane)Experience required:- 1-12 Years in the contact center industryJob Requirement:- Candidates with international customer service (VOICE)...

  • International Voice – Customer Service

    4 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industryJob Requirement:Candidates with international customer service (VOICE)...

  • International Voice – Customer Service

    7 days ago

    mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industryJob Requirement:Candidates with international customer service (VOICE)...

  • International Voice – Customer Service

    4 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industry Job Requirement: Candidates with international customer service...

  • International Voice – Customer Service

    4 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industry Job Requirement: Candidates with international customer service...

  • International Voice – Customer Service

    4 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industry Job Requirement: Candidates with international customer service...

  • International Voice – Customer Service

    4 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: - 1-12 Years in the contact center industry Job Requirement: - Candidates with international customer service...