International Voice – Customer Service

3 weeks ago

Mumbai, India Tata Consultancy Services Full time

TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai Kindly go through the norms below and apply only if it’s relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: - 1-12 Years in the contact center industry Job Requirement: - Candidates with international customer service (VOICE) experience preferred. - Graduate and above with minimum 12 months’ experience and HSC with minimum 18 months’ experience and maximum 12 years' experience in contact center industry. - Flexible working in rotational shifts, including night shifts - Fresher Candidates: B. Com, BA, BAF, BBI, BBA, BBM, BMS, BSc (Maths, Physics, Chemistry, Botany, Zoology) Fresher Graduates from 2024 & 2025 Year of Passing Batch. - BE/BTech and Postgraduates are not eligible - Mode of Salary credit should be through banks from all the employers (No cash in hand) - All educational and employment documents are mandatory to have. Skill Requirement: - Excellent Communication Skills - Strong Team Player - Strong Domain Knowledge Preferred - Strong feedback implementation skills - Possess Positive attitude and know to promote brand value. - Ability to work in any shifts, the majority being night and midnight shifts Job Description: - Handle customer interactions daily with 0 availability time - Ensure SLAs are met consistently at individual and team level. - Meet and exceed all performance thresholds. - Focus on Key KPI's like RSAT, AHT and customer experience. - Constantly remain abreast of new changes - Implement feedback and corrective actions to avoid repeat instances "TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately.

  • Customer Service

    2 weeks ago

    Mumbai, Maharashtra, India Tata Consultancy Services Full time

    **TCS Hiring for Customer Service - International Voice!** Skill/Role: Customer Service - International Voice Location: Mumbai & Pune Shift: 24*7 working environment with night shift & rotational shifts Desired Exp. Range: 1 to 6 Yrs Must Have: International Voice Exp Comfortable to work in 24/7 environment. Knowledge of customer service practices and...

  • International Voice – Customer Service

    3 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai!Kindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane)Experience required:1-12 Years in the contact center industryJob Requirement:Candidates with international customer service (VOICE)...

  • International Voice – Customer Service

    3 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industryJob Requirement:Candidates with international customer service (VOICE)...

  • International Voice – Customer Service

    3 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industryJob Requirement:Candidates with international customer service (VOICE)...

  • International Voice – Customer Service

    3 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industryJob Requirement:Candidates with international customer service (VOICE)...

  • International Voice – Customer Service

    2 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai!Kindly go through the norms below and apply only if it’s relevant for you.Job Role: Customer Service AssociateJob Location: Mumbai (Malad, Thane)Experience required:- 1-12 Years in the contact center industryJob Requirement:- Candidates with international customer service (VOICE)...

  • International Voice – Customer Service

    2 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industry Job Requirement: Candidates with international customer service...

  • International Voice

    2 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice - Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it's relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: - 1-12 Years in the contact center industry Job Requirement: - Candidates with international customer service...

  • International Voice – Customer Service

    3 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industry Job Requirement: Candidates with international customer service...

  • International Voice – Customer Service

    3 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    TCS BPS IS HIRING FOR International Voice – Customer Service Role at Mumbai! Kindly go through the norms below and apply only if it’s relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: 1-12 Years in the contact center industry Job Requirement: Candidates with international customer service...