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Microsoft dynamics 365 customer engagement

2 weeks ago

Bengaluru, Karnataka, India RiDiK Full time

Job Description: Microsoft Power apps engineer (Microsoft Dynamics Dynamics CRM Engineer with a minimum of 8 years of comprehensive technical experience in Dynamics CRM. The ideal candidate will possess exceptional problem-solving abilities and a proven track record of identifying and recommending effective solutions to various challenges. Key Responsibilities: Model driven apps UCI experiences/capabilities Customization Client API Reference and apply JS customizations to forms. Security roles, Business units, and Teams Good understanding of JSON based data. PCF Controls Plugins, Custom Actions, and Custom APIs Dynamics Web API Solution Management - managing components across solution, deploying managed solutions. Performance and Telemetry Monitoring using Azure Application Insights Band. Good to have: Experience in - Case Management Auto Case Creation Rules Unified Routing, Skill-Based Routing, and Routing Rules Customer Service Workspace and Omnichannel solutions Real-Time Marketing