Application Developer

4 weeks ago

Bengaluru, India SMARTWORK IT SERVICES Full time

Job Title : Application Developer Microsoft Dynamics 365 Customer Engagement (CE)Location : Bangalore (Preferred)Experience : 68 YearsJob Summary : We are seeking an experienced Microsoft Dynamics 365 CE Application Developer to design, customize, and deploy enterprise-grade CRM and Power Platform solutions. The role requires strong expertise in Dynamics 365 CE modules, Power Platform (Power Apps, Power Automate, Power BI), and Azure services, with a focus on building scalable, secure, and high-performing solutions for business process automation and contact center transformation.Key Responsibilities : Solution Development & Customization : - Design, develop, and configure Microsoft Dynamics 365 CE applications, entities, workflows, forms, business rules, and dashboards.- Build Proofs of Concept (POCs) and transform them into production-ready solutions.- Customize customer service and sales modules to align with business processes.Power Platform & Automation : - Develop low-code/no-code solutions using Power Apps (Canvas & Model-Driven), Power Automate, and Power BI.- Automate business workflows, approvals, and integrations to optimize end-to-end operations.Integration & Cloud Services : - Integrate Dynamics 365 CE with external systems (REST APIs, Azure Logic Apps, Azure Functions, Service Bus).- Implement data migration and synchronization using KingswaySoft, Scribe, or equivalent tools.- Develop secure authentication and role-based access controls leveraging Azure AD.DevOps & Deployment : - Implement ALM practices with Azure DevOps/GitHub Actions for CI/CD, release management, and version control.- Manage solution packaging, deployment automation, and environment strategies Security & Compliance : - Optimize CRM queries, workflows, and plug-ins for performance.- Apply Microsoft security best practices, data encryption, and compliance (GDPR, SOC2).- Ensure scalability and maintainability of solutions through technical documentation and coding standards.Required Skills & Qualifications : Core Expertise : - Strong hands-on experience with Microsoft Dynamics 365 CE (Customer Engagement) modules.- Proficiency in Power Platform (Power Apps Canvas & Model Driven, Power Automate, Power BI).- Expertise in customization, configuration, and extension of CRM entities, workflows, and dashboards.Technical Skills : - Strong understanding of Dynamics 365 SDK, Plugins, Custom Workflow Activities, and PCF controls.- Proficiency in C#, JavaScript, TypeScript, and .NET for Dynamics 365 customizations.- Experience in integrating external systems via REST APIs, OData, and Azure services.- Working knowledge of Dataverse, CDS, and relational database design (SQL/NoSQL).DevOps & Cloud : - Experience with Azure DevOps/GitHub Actions for CI/CD and ALM pipeline management.- Familiarity with containerization (Docker/Kubernetes) is a plus.Soft Skills : - Strong problem-solving, analytical, and communication skills.- Ability to work in Agile/Scrum environments and collaborate with cross-functional teams. (ref:hirist.tech)

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