Vice president of customer success
2 weeks ago
Native Teams is a leading global platform that specializes in providing streamlined work payments, employment, and tax management solutions for freelancers, remote workers, and their employers. We are expanding our global team and we’re looking for a VP of Customer Success to bring their wider knowledge and help us get our product and service more widely known and used. Would you like to take on a new challenge in the field of Customer Experience in a successful fast-growing global start-up? Location: Remote Type: Permanent Salary Range: Flexible Key Responsibilities First and foremost, as a VP of Customer Success, you should have a true passion for customer support, improving customer experience and the product you are selling. Developing and implementing a comprehensive customer engagement strategy to increase customer loyalty, retention, and satisfaction. Collaborate with cross-functional teams (Product, Sales, Operations, Legal, Finance) to integrate customer insights into product development and overall enhancements. Lead, develop, and inspire the Customer Success, Support, and Account Management teams. Providing guidance, setting goals, and implementing training programs to ensure team members are equipped to deliver exceptional service. Utilizing data analytics to gain insights into customer behavior and trends, and leveraging these insights to enhance B2 B and B2 C customer experience (CSAT, Handle Time, First Response, NPS, and many more) Oversee and ensure that the team's performance metrics and KPIs are met, including customer onboarding, activation, adoption, value realization, and NPS. Drive initiatives to increase customer engagement, product adoption, and overall satisfaction. Work closely with the Native Team’s leadership team on cross-functional projects and provide valuable insights regarding the current customer base. Engage with diverse stakeholders including economic buyers, champions, and daily users to drive adoption and value realization. Requirements Bachelor’s degree in Business, Marketing, or a related field; MBA preferred. Proven experience in a leadership role within customer success or account management, preferably in the fintech or HRtech industry. Strong understanding of financial technology trends and customer needs in the HRtech market. Exceptional leadership and team management skills. Excellent communication and interpersonal skills. Analytical mindset with the ability to use data-driven insights to inform decisions. Demonstrated success in building and maintaining strong, long-term customer relationships. Fluency in English, with strong negotiation and presentation skills. Thrive in working in a fast-paced collaborative environment Value autonomy and transparency Has a ‘default to action’ mentality Self-starter and deeply motivated to deliver Benefits Dynamic and interesting work in an early-stage, funded startup Ability to influence the next stages of our growth Flexible work environment Competitive salary Experience working in the ever-changing world of fintech Opportunities for professional and personal growth Additional employee benefits Join our team at Native Teams, a fast-growing global start-up. We're looking for driven, passionate individuals to join us as we continue to expand our reach and impact. At Native Teams, we pride ourselves on our dynamic and supportive work environment, where we encourage personal and professional growth. We believe in hiring talented individuals from diverse backgrounds, not only because we should do it but because fresh perspectives improve our team and the decisions we make. Our multicultural team is made up of young, energetic, and positive people who are passionate about what they do. As part of our team, you’ll reflect the people we serve and will have the opportunity to work with thousands and impact millions of lives around the world. If you're looking for a challenging and rewarding career, as well as the chance to be part of a team that's making a real difference in the world, then we want to hear from you. Apply now to join the Native Teams family and take the first step toward a brighter future
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Vice president of sales
2 months ago
India ValueMatrix.AI Jobs Full timeRole Des cription This is a full-time remote role for a Vice President of Sales at Value Matrix. AI. The Vice President of Sales will be responsible for leading and managing the sales team, developing and implementing sales strategies, and achieving sales targets. They will also be responsible for building and maintaining relationships with key clients,...
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Vice President of Sales
2 months ago
India Discoveries Quintessential Full time € 40,00,000Position: Vice President of Sales Location: Mumbai Working Days: 5 Days a Week Working Hours: Standard Business Hours Compensation: Up to ₹40 LPA Are you a dynamic leader ready to take the next big step in your sales career? Join a thriving Edu-Fintech company that is reshaping the financial landscape for the education sector! We are seeking a Vice...
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Vice President of Sales
2 months ago
India ValueMatrix.AI Jobs Full timeRole Des criptionThis is a full-time remote role for a Vice President of Sales at ValueMatrix.AI. The Vice President of Sales will be responsible for leading and managing the sales team, developing and implementing sales strategies, and achieving sales targets. They will also be responsible for building and maintaining relationships with key clients,...
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Vice President of Sales
2 months ago
India ValueMatrix.AI Jobs Full timeRole Description This is a full-time remote role for a Vice President of Sales at ValueMatrix.AI. The Vice President of Sales will be responsible for leading and managing the sales team, developing and implementing sales strategies, and achieving sales targets. They will also be responsible for building and maintaining relationships with key clients,...
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Vice President of Sales
1 month ago
India ValueMatrix.AI Jobs Full timeRole Des > cription This is a full-time remote role for a Vice President of Sales at ValueMatrix.AI. The Vice President of Sales will be responsible for leading and managing the sales team, developing and implementing sales strategies, and achieving sales targets. They will also be responsible for building and maintaining relationships with key clients,...
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Vice President of Sales
2 months ago
India ValueMatrix.AI Jobs Full timeRole Des > cription This is a full-time remote role for a Vice President of Sales at ValueMatrix.AI. The Vice President of Sales will be responsible for leading and managing the sales team, developing and implementing sales strategies, and achieving sales targets. They will also be responsible for building and maintaining relationships with key clients,...
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Vice President of Sales
3 months ago
india Discoveries Quintessential Full timePosition: Vice President of SalesLocation: MumbaiWorking Days: 5 Days a WeekWorking Hours: Standard Business HoursCompensation: Up to ₹40 LPAAre you a dynamic leader ready to take the next big step in your sales career? Join a thriving Edu-Fintech company that is reshaping the financial landscape for the education sector!We are seeking a Vice President of...
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Vice President of Sales
4 weeks ago
India Shyam Future Tech Private Limited Full timeWe have an Opening for Vice President IT Sales( International) with Shyam Future Tech at Kolkata location . Job Location : Kolkata (HO) Company Description Shyam Future Tech Pvt. Ltd is the IT arm of the renowned Indian conglomerate Shyam Steel with over 60 years of industry experience in various sectors. The company specializes in Web & Mobile App...
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Wenger & Watson | Vice President
4 weeks ago
india Wenger & Watson Full timeThe Senior Vice President (SVP) or Vice President (VP) for the Healthcare Payer domain will lead the strategic vision, operations, and innovation for the organization's payer-related services. This executive will be responsible for driving initiatives that improve payer processes, enhance member and provider experiences, and optimize cost and efficiency. The...
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Vice President of Sales
1 month ago
India Pashtek • Salesforce and SAP Partner Full timeJob Title: Vice President of Sales - Salesforce PracticeLocation: India (Remote)Shift: 2nd Shift (to align with US business hours)Company: PashtekAbout Pashtek:Pashtek is a leading provider of Salesforce Professional Services and Consulting, helping businesses transform through Salesforce solutions. Our Salesforce Practice is at the forefront of innovative...
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Vice President of Supply Chain Security
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India Orbus International Full timeThird Party Risk Management Role OverviewWe are seeking a seasoned professional to join our team as Vice President of Supply Chain Security at Orbus International.
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Vice President of Sales
1 month ago
India Pashtek • Salesforce and SAP Partner Full timeJob Title: Vice President of Sales - Salesforce Practice Location: India (Remote) Shift: 2nd Shift (to align with US business hours) Company: Pashtek About Pashtek: Pashtek is a leading provider of Salesforce Professional Services and Consulting, helping businesses transform through Salesforce solutions. Our Salesforce Practice is at the forefront of...
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Vice President of Sales
1 month ago
India Pashtek • Salesforce and SAP Partner Full timeJob Title: Vice President of Sales - Salesforce Practice Location: India (Remote) Shift: 2nd Shift (to align with US business hours) Company: Pashtek About Pashtek: Pashtek is a leading provider of Salesforce Professional Services and Consulting, helping businesses transform through Salesforce solutions. Our Salesforce Practice is at the forefront of...
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Vice President of Sales
1 month ago
India Pashtek • Salesforce and SAP Partner Full timeJob Title: Vice President of Sales - Salesforce Practice Location: India (Remote) Shift: 2nd Shift (to align with US business hours) Company: Pashtek About Pashtek: Pashtek is a leading provider of Salesforce Professional Services and Consulting, helping businesses transform through Salesforce solutions. Our Salesforce Practice is at the forefront of...
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Senior Vice President of marketing
4 weeks ago
India BraBenGroup Full timeLocation: IndiaAbout Us: We are a leading company in the [industry] sector, dedicated to driving innovation and growth. Our team is passionate about delivering exceptional products and services to our clients. We are seeking a strategic and dynamic Senior Vice President of Marketing to lead our marketing efforts and elevate our brand presence in the...
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Senior Vice President of marketing
4 weeks ago
India BraBenGroup Full timeLocation: India About Us: We are a leading company in the (industry) sector, dedicated to driving innovation and growth. Our team is passionate about delivering exceptional products and services to our clients. We are seeking a strategic and dynamic Senior Vice President of Marketing to lead our marketing efforts and elevate our brand presence in the...
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Wenger & Watson | Vice President | india
4 weeks ago
india Wenger & Watson Full timeThe Senior Vice President (SVP) or Vice President (VP) for the Healthcare Payer domain will lead the strategic vision, operations, and innovation for the organization's payer-related services. This executive will be responsible for driving initiatives that improve payer processes, enhance member and provider experiences, and optimize cost and efficiency. The...
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Wenger & Watson | Vice President | india
4 weeks ago
india Wenger & Watson Full timeThe Senior Vice President (SVP) or Vice President (VP) for the Healthcare Payer domain will lead the strategic vision, operations, and innovation for the organization's payer-related services. This executive will be responsible for driving initiatives that improve payer processes, enhance member and provider experiences, and optimize cost and efficiency. The...
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Whizz HR | Vice President Digital Media
2 weeks ago
india Whizz HR Full timeWhizz HR is on a look for a Vice President - Digital Media to work with a leading brand in Mumbai.Job Description:- Vice President - Digital Media They will be responsible for research, strategy, and overall budget management Key Areas of Responsibility:The Vice President - Digital Media devises strategies for digital media plans and oversees all planning...
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Whizz HR | Vice President Digital Media
2 weeks ago
india Whizz HR Full timeWhizz HR is on a look for a Vice President - Digital Media to work with a leading brand in Mumbai. Job Description:- Vice President - Digital Media They will be responsible for research, strategy, and overall budget management Key Areas of Responsibility: The Vice President - Digital Media devises strategies for digital media plans and oversees all...
