Quality Assurance

2 weeks ago

Noida, India BIG Language Solutions Full time

Quality Assurance (QA) Specialist

Position: Quality Assurance (QA) Specialist

Experience Required: 3+ Years

Start Date: Immediate

Location: Noida

Employment Type: Full-Time

To support the quality and accuracy of multilingual projects by applying linguistic expertise and meticulous review processes, ensuring all deliverables meet client and company standards while maintaining efficiency in high-volume, time-sensitive environments.

Duties and Responsibilities:

  • Review Spanish-language content to ensure accuracy, consistency, and adherence to project guidelines.
  • Get fully acquainted with client-provided Style Guides, glossaries, formatting rules, and other linguistic requirements.
  • Serve as the main gatekeeper between client quality expectations and the final project outputs.
  • Adapt quickly to new software tools and workflow processes to maintain efficiency.
  • Apply sound judgment to identify issues, escalating them when necessary to protect quality standards.
  • Troubleshoot independently to resolve problems and prevent project delays.
  • Organize and prioritize tasks to manage multiple projects simultaneously while meeting deadlines.
  • Maintain high quality under pressure, even during time-sensitive situations.
  • Proactively identify risks and recommend process improvements for better outcomes.
  • Collaborate effectively with cross-functional teams, ensuring clear and timely communication.
  • Deliver work that consistently meets or exceeds client expectations.
  • Utilize Microsoft Office, Internet Explorer, and Adobe tools to support deliverables.
  • Perform successfully in fast-paced environments, balancing competing priorities with flexibility and focus.

Skills & Qualifications:

  • Fluent in English and Spanish, written and spoken, with strong English proficiency.
  • Exceptional attention to detail with a focus on accuracy and consistency.
  • Quick to learn and adapt to new tools, workflows, and technologies.
  • Strong analytical and problem-solving skills with sound judgment for issue escalation.
  • Highly organized, able to manage multiple priorities effectively.
  • Proven ability to perform under pressure and meet strict deadlines.
  • Proactive in identifying risks and suggesting process improvements.
  • Strong interpersonal and communication skills; collaborative team player.
  • Committed to quality, client satisfaction, and ongoing professional growth.
  • Proficient in Microsoft Office, Internet Explorer, and Adobe applications.
  • Skilled at managing multiple projects and deadlines in dynamic environments.

Additional Assets:

  • Experience working with QA tools or CAT tools (memoQ, Trados, Xbench, etc.)
  • Familiarity with translation workflows and linguistic QA processes
  • Previous experience in healthcare or regulated industries is a plus

Authority:

  • Manage/choose work team for projects
  • Purchase/vendor translation services

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