Housekeeping Manager

Housekeeping Manager — The Grand Hotels, Kanyakumari Company • We redefine luxury hospitality with world-class stays, fine dining, and elegant venues. • From grand banquet halls to open-air spaces, we create unforgettable events and celebrations. Role (Full-time, On-site) • Lead all housekeeping operations across rooms, suites, public areas, back-of-house, and venues. • Maintain impeccable cleanliness, hygiene, and brand standards through SOPs and regular inspections. • Hire, schedule, train, and mentor room attendants, supervisors, public-area staff, and laundry teams. • Coordinate closely with Front Office for room priorities, rush rooms, and timely room release. • Partner with Engineering for maintenance issues, preventive deep cleaning, and room condition upkeep. • Oversee laundry and linen room; ensure par levels for linen, towels, and guest amenities. • Manage inventory, vendors, and cost control for chemicals, consumables, and equipment. • Handle guest feedback and recoveries; manage Lost & Found records accurately. • Ensure health, safety, and compliance (PPE, chemical handling, fire & hygiene standards). • Monitor KPIs (productivity, cost per occupied room, inspection scores) and submit daily/weekly reports. Qualifications • Proven experience in hotel housekeeping leadership (supervisor/assistant manager/manager level). • Strong people management, training, and shift scheduling skills. • Deep knowledge of housekeeping SOPs, hygiene standards, and safety compliance. • Hands-on experience with inventory control, vendor management, and budgeting. • Excellent communication, problem-solving, and attention to detail. • Diploma/Bachelor’s in Hospitality or related field (preferred). • Experience in luxury or upper-upscale hotels (a plus).