Assistant team leader

4 weeks ago


Ahmedabad, India Pacific Group Of Companies Full time
Company Introduction – Pacific Group of Companies:
Established in 2008, Pacific was formed to serve the clients with the best services in the field of outsourced accounting. As years passed, we have become leaders in the Outsourcing field because of our excellent client service and dedicated efforts. Pacific has always been a ‘People First’ organization where each resource is valued for the skills and dedication they have. The drive to help our clients grow and succeed has led the organization’s phenomenal growth over the past few years. Today, the Pacific Group has not just marked its success in Outsourced Accounting, but also in Software, Recruitment and Marketing fields.
OUR VISION - To create an institution that is built and run on strong Human Values; an institution that encompasses its Employees, Clients and other Stakeholders as a part of a big family ensuring Holistic Growth & Well-being for all.
OUR MISSION - To be recognized as a quality-conscious and dependable outsourcing partner for growing businesses globally by positively partnering with them in their success journey with our innovative solutions and operational excellence.
OUR COMPANIES –
Pacific Global Solutions Ltd - India Based Accounting KPO (Website: - US Based Accounting Company (Website: Mark - Software Services Company (Website: Quest - Software Product Company (Website: Solutions - Marketing Agency (Website: and Responsibilities:
Direct Team management
Need to ensure higher accuracy achievement ratio for all client and resources.
Prepare/Update new employee training plan per client requirements.
Maintain quality of Financial and Monthly reports.
Maintain client relationship.
Management Reporting based on measurable Key Result Areas (KRA).
Advanced computer skills on MS Office, accounting software and databases.
Guiding processors for some complex entries.
Responsible for complete and accurate month close for assigned clients.
Review of Financials
Provide coaching and guidance to staff on accounting and client issues.
Establish clear escalation procedures with high rate of internal resolution and manage them.
Achieve Service Level Agreement (SLA) through strong operational delivery – productivity and accuracy.
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