Community manager

2 weeks ago


Kochi, India Elite Foods Pvt. Ltd. Full time

Job Title: Community Manager - Social Media Location: Kochi, Kerala Job Type: Full-Time Salary: Rs. 20,000 PM to Rs. 25,000 PM Responsibilities Community Engagement: Monitor, post content created by the designers, respond to, and engage with followers on social media platforms (e.g., Facebook, Twitter, Instagram, Linked In, etc.) to build relationships and create a vibrant online community. Social Listening: Monitor social media channels for brand mentions, relevant discussions, and industry trends. Provide insights and feedback to the team. Moderation: Ensure that community guidelines are followed, and manage any negative comments or disputes professionally and effectively. Analytics & Reporting: Track and analyze community growth, engagement metrics, and other relevant KPIs. Provide regular reports and insights to improve social media strategy. Campaign Support: Assist with the planning and execution of social media campaigns, contests, and events to boost community engagement and brand awareness. Customer Support: Address customer inquiries and concerns in a timely and professional manner, escalating issues to the appropriate teams when necessary. Influencer & Partner Relations: Identify and engage with influencers and brand advocates within the community to expand reach and impact. Qualifications Interest in social media marketing and brand growth strategy. Proven experience as a Community Manager, Social Media Manager, or similar role. Excellent verbal and written communication skills. (English & Malayalam) Strong understanding of social media platforms, trends, and best practices. Ability to work independently and manage tasks and deadlines. Creative mindset with an eye for detail. Strong interpersonal skills and a passion for engaging with online communities. Interested please drop a mail at or Whats App at 9884930512


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