Customer Service Executive
2 months ago
We are looking for a Customer Service Executive professional to monitor vehicle status at dealerships, manage off-road vehicles using digital dashboards, and ensure vehicles are back on the road quickly. You will collaborate with key stakeholders to meet service delivery KPIs, resolve escalations, and maximize vehicle uptime.
Location: Oragadam, Tamil Nadu
Experience: 1-2 years
Industry: Automotive
Working Days : 6 days (Rotational week off )
Language Preferences : English, Hindi, Telugu, Tamil, Kannada, Malayalam.
Key Responsibilities:
Live Monitoring: Track vehicle status at dealerships and manage off-road vehicles through digital dashboards.
KPI Management: Work with stakeholders to ensure service delivery timelines are met, minimizing downtime.
Escalation Management: Resolve customer and dealer escalations to get vehicles back on the road promptly.
Timely Escalation: Escalate unresolved issues to supervisors when KPIs are not met.
Stakeholder Coordination: Collaborate with OEMs and service providers to speed up repairs.
Delay Analysis & Reporting: Analyze delays, generate reports, and track performance improvements.
Management Reporting: Provide daily, weekly, and monthly reports on vehicle performance metrics.
Qualifications:
Experience in vehicle service management or a similar role.
Understanding of service delivery KPIs and performance monitoring.
Strong communication and escalation management skills.
Ability to coordinate with multiple stakeholders for effective vehicle service.
Proficiency in digital dashboards and data reporting tools.
-
Customer Service Executive
1 month ago
tamil nadu, India Origin Nutrition Full timeJob Title : Customer Service Executive Location : Chennai (On-Site) Type : Full-time About Origin Nutrition Origin Nutrition is a plant-based protein brand committed to promoting a healthy and sustainable lifestyle. We believe in delivering high-quality, vegan-friendly nutrition supplements to our customers while providing an exceptional service experience....
-
Customer Service Executive
1 month ago
tamil nadu, India Origin Nutrition Full timeJob Title : Customer Service Executive Location : Chennai (On-Site)Type : Full-timeAbout Origin NutritionOrigin Nutrition is a plant-based protein brand committed to promoting a healthy and sustainable lifestyle. We believe in delivering high-quality, vegan-friendly nutrition supplements to our customers while providing an exceptional service...
-
Customer Service Executive
1 month ago
tamil nadu, India Incprin Labels and Packaging Solutions Private Limited Full timeCompany Description INCPRIN Labels and Packaging solutions with state of art technology unit and a robust printing capabilities, serving all kinds of labels & packaging requirements in multiple market segments like Apparel, FMCG, Pharma, Electronics, Jewellery, Automobile and Education industry. Role Description This is a full-time on-site role located in...
-
Customer Relationship Executive
6 months ago
Coimbatore, Tamil Nadu, India Audi Coimbatore - Service Full time**Job Description**: The Customer Relation Executive acts as a connecting link between the customer and the dealership. He / she contributes to increase customer satisfaction as the first point of contact with the customers. a) Customer Satisfaction Maintain customer relationships through courtesy calls to customers on birthdays, anniversary and special...
-
Customer Care Executive
6 months ago
Erode, Tamil Nadu, India Service Pluz Full time**Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...
-
Customer Care Executive
3 weeks ago
Erode, Tamil Nadu, India Service Pluz Full time**Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...
-
Customer Service Executive
1 month ago
Chennai, Tamil Nadu, India Preethi Kitchen Appliances Pvt Ltd Full time**Customer Care Executive Job Description** - Promptly handling and answering to all type of customer quires - Handle customer direct requests and unresolved issues by co coordinating with respective customer care team. - Co coordinating with all state service team to close customer complaints with in derived completion time (24 hours). - Replaying to...
-
Customer Service Executive
3 months ago
Chennai, Tamil Nadu, India BetterPlace - Digital Solutions for Frontline Workforce Management Full timeComplete Work From Home job Role: Customer Service Executive - Manage large amounts of inbound and outbound calls in a timely manner and resolve issues related to bus booking - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the...
-
Customer Service Executive
1 month ago
Chennai, Tamil Nadu, India Asian Sealing Products Pvt. Ltd. Full timeCustomer Service Executive Responsibilities - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer...
-
Customer Service Executive
6 months ago
Madurai, Tamil Nadu, India TVP Overseas Full timeWe are seeking a dynamic and professional Female Customer Service Executive to join our team at TVP Properties. As a Customer Service Executive, you will play a crucial role in ensuring exceptional customer experiences and satisfaction. You will be the primary point of contact for our clients, providing them with information, assistance, and support...
-
Customer Service Executive
6 months ago
Coimbatore, Tamil Nadu, India Fridayjobs HR Solutions Private Limited Full timeLeading Jewelry Gold and Diamond Manufacturer and Retail Chain Showrooms looking for Customer Service executive for their Coimbatore Showroom. Salary : INR.30,000/ Rs.35,000/ Pay: ₹30,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's...
-
Customer Service Executive
6 months ago
Chennai, Tamil Nadu, India Bookwater Full time**Role: Customer Support Executive** **Exp: 0-1 Year ( Freshers with good communication also apply)** Responsibilities - Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans. - Handling customer complaints and concerns in a professional manner, working...
-
Customer Service Executive
6 months ago
Coimbatore, Tamil Nadu, India Babytrails photography Full timeLooking for an effective and able Customer Service Executive who is happy to interact with people, and with Problem-solving skills to enable them to arrive at solutions quickly and successfully Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Work from home Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: -...
-
Customer Service Executive
5 days ago
Madurai, Tamil Nadu, India Chess Gaja Full time**Job Description for Customer Service Executive -** Chess Gaja founded by GrandMaster Priyadharshan Kannappan is seeking a passionate and energetic person to join our team as a **Customer Service Executive for our role with a shift timing starting from 2:00 PM to 11:00PM** - **This is a generalist role where you will be regularly interacting and...
-
Customer Service Executive
6 months ago
Chennai, Tamil Nadu, India Optimum health care Full timeThis is a full-time, on-site role for a Customer service Executive in Chennai. The customer service will be responsible for the day-to-day tasks related to new business development, lead generation, account management, and communication. **Qualifications** - New business development, lead generation, and account management skills - Excellent written and...
-
Customer Service Executive
7 months ago
Chennai, Tamil Nadu, India YTPS HR Services Full time**Position: Customer Service Executive Responsibilities**: Managing retail operations, including cash, store operations, inventory, and shelf life Managing the store, reporting of its functioning, and merchandising Closing and opening the store Around 1-3 years in Retail Sales Excellent customer service attitude Ability to resolve customer concerns in a...
-
Customer Service Executive
7 months ago
Chennai, Tamil Nadu, India Hire Lab Consultants Private Limited Full timeHiring for MNC Company Job Requirement: - Education: 12th Pass, or Any Graduation. - Language - German, Sinhala, Nepali - Freshers or Experience (minimum 6 months in Customer Service Executive) - Shift - Rotational Shift - 5 days Working - Location: Thoraipakkam, Chennai - Salary 2LPA - 10 LPA Roles and responsibilities: - Conducting customer...
-
Customer Service Executive
2 weeks ago
Thoraipakkam, Chennai, Tamil Nadu, India Tecink Business Solution Full timeCustomer Service Executive Responsibilities - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer...
-
Customer Service Executive
1 month ago
Chennai, Tamil Nadu, India Dreamour Multiventures Full timeAs a **Customer Service & Shop Support Executive**, you will play a dual role in ensuring exceptional customer experiences and supporting grocery stores onboarded to our platform. In addition to addressing customer queries and complaints, you will assist shop partners with product listing, cataloging, and image management, ensuring smooth operations for both...
-
Customer Service Executive
5 days ago
Tharamani, Chennai, Tamil Nadu, India Policynation Full time**Job Description: Customer Service Executive (Insurance Domain)** **Position**: Customer Service Executive **Industry**: Insurance **Location**: Chennai **Employment Type**: Full-Time **Experience Required**: 1-3 Years **Job Summary**: **Key Responsibilities**: - Assist customers with policy-related queries, such as policy issuance, renewals, premium...