Product Configuration Specialist

10 hours ago


Bangalore, India SentiSum Full time

At SentiSum, we’re building the AI-native Voice Of Customer platform, helping top consumer brands understand why customers churn and what to do about it. We turn noisy support tickets, reviews, chats, and surveys into clear retention signals. We’re looking for a  Product Specialist to sit at the intersection of product, customers, and AI. Champion simplicity: make advanced AI features intuitive and useful for non-technical users 3–6 years in a customer-facing product role (Solutions, or Product Specialist) at a SaaS or AI-driven company ~ Hands-on experience with AI tools and prompt engineering (configuring LLMs, fine-tuning prompts, or similar applied AI work) ~ Comfortable working with data and product configuration (no heavy coding required, but technical curiosity essential) ~ Bonus: Startup experience where you’ve worn multiple hats and moved fast to deliver customer value Salary: 15 - 25 lac fixed + bonus + ESOPs



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