IT TRAINING AND SUPPORT ANALYST

7 days ago


Hyderabad, India Randstad Enterprise Full time

about randstad enterprise As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions — delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart — help companies build skilled and agile workforces that move their businesses forward. Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set. Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services. We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company. We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand. the technology analyst provides an outstanding service from his/her expertise that is customer focused and drives improved organisational performance. technology support, training and testing. All across Randstad Sourceright EMEA, Technology Analysts are responsible for solving various technical issues coming in via tickets; providing technical training to operational teams and testing solutions during implementations. the technology analyst provides 1st and 2nd line technology support for a portfolio of customer MSP & RPO programs, focusing on supporting internal stakeholders and clients in the EMEA region. Apart from managing issues & incidents, the technology analyst takes part in implementing changes to VMS/ATS systems and is involved in technology implementation, expansion and enhancement projects. Training and testing related to the previously mentioned activities are also part of the role. key performance indicators Escalate issues to the third level (RSR Technology Project Manager or VMS provider) if required, and drive resolution maintain contact with technology partners (such as SAP Fieldglass, Beeline, IQNavigator) regarding issues & change requests provide training to operational teams about the supported applications take part in testing during new implementations technology vendors (SAP Fieldglass, Beeline, VNDLY, GR8P etc).



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  • Hyderabad, India Randstad Enterprise Full time

    About randstad enterpriseAs the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N. V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated...


  • Hyderabad, India Randstad Enterprise Full time

    about randstad enterprise As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated...


  • Hyderabad, India Randstad Enterprise Full time

    about randstad enterpriseAs the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated...


  • Hyderabad, India Randstad Enterprise Full time

    About randstad enterpriseAs the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N. V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated...

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    about randstad enterprise As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated...


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    about randstad enterprise As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated...


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    about randstad enterprise As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated...


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