Insurance Business Analyst

1 week ago

pune, India Sky Systems, Inc. (SkySys) Full time

Role: Insurance Policy Business Analyst Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6-12 Months + Work Schedule: 8 hours/day (Mon-Fri) Work Hours: (1:00 PM to 9:00 PM IST) Location: Hybrid (3x days onsite) - Pune, India Seeking an experienced Insurance Business Analyst to support the Guidewire Policy Center (Non-Admitted Production Support). Role includes ticket analysis, workflow support, requirements gathering, and collaborating with IT teams to improve system performance. Responsibilities: Monitor ticketing system, analyze incidents/requests, resolve or escalate. Troubleshoot application issues and provide root cause analysis. Support workflows and provide expertise on workflow design. Gather and document business/functional requirements and user stories. Lead review sessions and obtain business approvals. Collaborate with dev/QA teams to ensure proper solution design. Support UAT planning, scripting, and execution. Recommend process improvements and ensure solution consistency. Must-Have Qualifications: 5+ years Business Analysis experience in Commercial P&C Insurance. Strong experience with policy administration systems. Hands-on experience writing BRDs/FRDs/user stories. Experience with integrations and troubleshooting system issues. Agile/iterative methodology experience (SDLC/PMLC knowledge). Strong communication, analytical, and documentation skills. Preferred: Experience with Guidewire Policy Center. Experience with visualization tools. Knowledge of SharePoint, mockup tools.

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