Solutions Consultant

1 day ago

Bengaluru, India Customer Engagement Platform Full time

Title : Solutions ConsultantLocation : BangaloreRoles and Responsibilities:- Mapping customer requirements and proposing a Technically viable solution or service from within the company's offering.- Improving sales effectiveness through domain expertise, product knowledge, requirements gathering and solution design- Own and maintain the product demonstration set-ups and continuously enhance them in line with the development of the platforms.- Support sales efforts by building in-depth expertise on solutions- Maintain knowledge of industry trends with proactive research- Work closely with members of the sales team in developing newer markets- Manage the internal CRM with respect to various sales opportunities> Offer Design- Coordinate with different stakeholders and internal teams for the required support in creating the solutions offering- Craft relevant and powerful sales pitches to support the sales team's efforts- Take an active role in creating a value proposition, product/service positioning and change management challenges associated with any sale- Work with the technology team to aid the development of the platform roadmap> Sales Pitch- Manage the bidding process by responding to RFIs and RFPs- Own the due-diligence processes being carried out by prospective clients- Ensure successful execution of proof of concept (POC) projects- Deliver and support product demonstration for prospects and clients- Requirements gathering and assessment for new projects working along with the analyst teams- Coordinate with various internal and external stakeholders leading proposal development> Operations Support- Engage with the sales and operations team in clearly articulating the statement of works (SOWs) for the engagement- Provide assistance to the delivery team to understand the context of the situation and any other clarifications they may require to deliver the solutionRequirements:- 6+ years work experience with a top tier analytics consulting firm / enterprise-scale SaaS platforms.- Stellar teamwork, interpersonal and collaboration skills with the ability to work in an entrepreneurial fast-paced environment- Working knowledge of Marketing automation or Analytics platforms- Excellent marketing domain knowledge understanding, particularly with digital-first platforms- Excellent oral communication and impeccable written communication skills- Prior experience in Business development and or a pre-sales role- Should be willing to continuously co-ordinate with clients and business development teams spread across the globe as well as teams in India- Strong project management skills and a research-oriented approach to sales- Experience of working with Indian customers

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