Salesforce Developer

About BriteBrite Systems is an Information Technology company specializing in consulting and software development. We have successfully implemented solutions for the public and private sectors since 2006.We focus on providing our clients with simplified, innovative technology solutions to improve and streamline the user experience. Brite Systems confidently bring the right people, customized approach, and successful track records to each opportunity. If you are looking to be part of a strong, collaborative culture, Brite Systems is the place for you to grow your career.Job Summary:We are seeking an experienced Salesforce Developer specializing in Data Cloud and Agent Force technologies to design, develop, and implement advanced customer data platform solutions and AI-powered agent experiences.Design and implement Salesforce Data Cloud solutions to unify customer data from multiple sourcesConfigure data streams, calculated insights, and identity resolution processesBuild and maintain data model relationships, computed attributes, and audience segmentationImplement real-time data activation and audience publishing to various channelsDevelop custom data connectors and API integrations for external data sourcesCreate and optimize data transformation workflows and data preparation processesDesign and build intelligent AI agents using Salesforce Agent Force platformConfigure agent capabilities, skills, and knowledge bases for customer service automationImplement conversation flows, intent recognition, and natural language processing featuresIntegrate agents with existing Salesforce orgs, external systems, and third-party applicationsDevelop custom agent actions, prompts, and response templatesMonitor and optimize agent performance and customer interaction qualityDevelop custom Apex classes, triggers, and Lightning Web Components as neededConfigure Flow automation and Process Builder for data orchestrationImplement security controls, data governance, and compliance requirementsCreate and maintain technical documentation and deployment proceduresPerform code reviews, testing, and quality assurance processesRequired Qualifications:Bachelor’s degree in computer science, Information Technology, or related field3-5+ years of Salesforce development experience with active certificationsHands-on experience with Salesforce Data CloudExperience with Salesforce Agent Force or similar AI agent platformsStrong knowledge of Apex, Lightning Web Components, and Salesforce APIsExperience with data integration tools, ETL processes, and real-time streamingUnderstanding of AI/ML concepts, natural language processing, and conversational AIProficiency in REST/SOAP APIs, JSON, XML, and database technologiesPreferred Qualifications:Salesforce Data Cloud Consultant certificationExperience with Einstein AI features and Salesforce AI BuilderKnowledge of customer data platforms (CDPs) and identity resolutionExperience with cloud platforms (AWS, Azure, Google Cloud)Background in customer experience automation and personalizationAgile/Scrum methodology experienceTechnical Skills:Salesforce Data Cloud configuration and administrationAgent Force platform development and deploymentApex programming and Lightning platform developmentData modeling, ETL, and real-time data processingAPI integration and middleware technologiesAI/ML model implementation and optimizationBrite Systems is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.